ServiceNow Developer

Cohere is seeking Service Now Developer. This candidate will support our client with design, creation, deployment, and maintenance of multiple Service Now applications supporting the Intelligence Community.

What You'll Get to Do:

• Develop, maintain, and enhance applications on the Service Now platform including, but not limited to, ITSM, ITBM, ITOM, CSM, Service Portal, HR Module, Asset Management, Change Management, Custom Development, etc.
• You will be responsible for helping to develop code, unit test, hold code reviews, check in code and help to build the code pipeline for continuous integration/continuous delivery.
• Customize Service Now applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API
• Create, maintain configuration management on the Service Now platform in all environments
• Collaborate effectively with other Service Now administrators to develop solutions and handle general updates and configuration changes/requests
• Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals
• Provide expertise in standards and validations (e.g., ISO 9000)
• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer
• Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts
• Champion awareness training and implementation of business processes
• Develop process documentation, testing, workflows, and work plans
• Lead workflow presentations to leadership and Mission Partners as required
• Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks
• ​Independent self-starter and proactive at developing solutions and solving business problems using Service Now

You’ll Bring These

Qualifications:

• Active TS/SCI With Fullscope Poly Clearance is required
• Bachelor’s degree preferably in an IT related field 6 years of related experience; or a Masters with 4 years of experience; an Associates with 8 years of experience
• Backend development experience with C#, Java, Node.js, Python, Go, and Ruby programming languages
• Service Now experience
• Service Now developer certification
• Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management
• Excellent interpersonal skills with proven ability to team with industry partners
• Ability to communicate effectively in a fast-paced environment
• Fully capable with the Microsoft Office suite (Excel, PowerPoint, Word)
• Ability to estimate work effort requirements efficiently and appropriately
• Strong public speaking skills and professional demeanor required
• ​Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation

These Qualifications Would be Nice to Have:

• Configuration Management experience
• Configuration Management certifications
• Other Service Now certifications
• ​Graphics design or UX/UI design experience

Compensation:

Cohere knows that our employees are our most valuable assets. Cohere offers competitive pay, commensurate with experience, labor categories, and current market demands.

FULLY PAID health care premiums for medical with PPO and HSA options

FULLY PAID dental, vision, and life insurance

Earn 240 hours PTO / year (30 days, accrued at 20 hours/month)

401k plan with matching employer contributions and profit sharing

Extremely lucrative referral programs

Monthly billable incentive rewards

Yearly training allowance for self-development

Flexible schedules

About Cohere:

Cohere was founded in 2015 by seasoned intelligence community engineers to unify…