Shift Manager

Job Summary

Pay: $20/hour + Tips + Bonus.

At Five Guys, we serve outstanding burgers and fries in clean restaurants with a top‑tier customer service approach.

Shift managers are trained to perform all of the duties carried out by Crew Members and Shift Leaders, and additionally direct daily operations of a restaurant in the General Manager’s absence. They ensure compliance with company standards in all areas, including product preparation and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive‑thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility; plus an Employee Assistance Program and an Employee Relief Fund funded by owners and employees.
• Real career growth with plans to open more than an estimated 1,000 new locations across North America, emphasizing promotion from within.
• Secret Shopper bonus plan in addition to base pay. There are 2 Secret Shops each week and every team member working during those shifts is eligible for bonuses based on the results.

• A fast‑paced, high‑energy environment.
• Competitive base pay and excellent potential bonus.
• Work with fresh ingredients and highest quality products.
• A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously.
• Ample growth opportunities.
• Free meals while you work.
• 401(k), medical, dental and vision (based on eligibility).

• 1–2 years of supervisory experience in a food service or retail environment (preferred).
• A passion for creating a great place to work for your team.
• A commitment to making customers’ day, reflected in a fanatical approach to serving amazing food with a big smile.
• Honest, energetic, motivational and fun.
• Sets high standards for yourself and for your team.

• Remain Humble – Never above having to do the dishes.
• Exceed Expectations – Consistently give more than asked.
• Always Do The Right Thing – Let conscience guide you and grit.
• Lead By Example – Show what greatness looks like.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

Five Guys Operations LLC participates in eVerify. eVerify Notice of Participation — English, eVerify Notice of Participation — Español, Right to Work Poster — English, Right to Work Poster — Español.

Know Your Rights EEO poster: https://(Use the "Apply for this Job" box below)..

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