Supervisor, Retail, Retail Sales

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job Title:
Supervisor

Purpose:

The successful individual will leverage their proficiency in retail to…

Client&Service Expert :

• Expertiseinthedevelopmentofaclientele.

• Modelandleadtheteambydevelopingarepeatbusinessandmaximizessalesthroughproactive client outreach.

• Buildandmaintainnewandexistingclientrelationshipsandhaveastrong,productive client book.

• Maintainclienteleandthankyounotestandards.

• Demonstratestronguseofsellingskills.

Leadership Presence:

• Achievementofpersonalsalesgoals.

• Educateteamonsalesplans,personalsalesgoals,storestatsanddrivesteamtoachievethem.

• Ensurethehighestlevelofserviceisprovidedtoallcustomersthroughextensiveproduct knowledgeandthecompletionofproductprofiles.

• Fosterateamenvironmentbycreatingafun,competitive,inviting atmosphere.

Building Brand Equity :

• Understandandcommunicatethekatespadenewyorkbrandaesthetic,brandphilosophyand lifestyletothesalesteamandcustomer.

• Ensurebrandandoperatingstandardsaremettosupportbrandconsistency.

• Ensurestorepresentationstandardsareachievedandmaintained.

Operational Excellence:

• Performandsupervisestoreopeningandclosingproceduresincludingcountingregisterfunds, completingbankdeposits,openingandclosingregistersandsecuringfacility.

• Accuratelyprocessesall
  
  POStransactionsandinventoryfunctionssuchastransfers,receiving,fedexshipments,repairsanddamagestomaintaintheintegrityoftheinventory.

• Adherence to Kate Spadelosspreventionpoliciesandoperationalprocedures .

Theaccomplishedindividualwillpossess...

• Strongwrittenandverbalcommunicationskills

• Detail oriented

• Proactiveabilitytomultitaskandprioritize

Anoutstandingprofessionalwillhave...

• Minimum2-3years’experienceinluxurygoodsoracomparableretailenvironment

• Collegedegreepreferred

Physical Requirements…

• Availabletoworkstoreschedule,asneeded,includingeveningsandweekends

• Standingforextendedperiodsoftime

• Abletosafelyliftboxesupto
  40pounds

• Comfortableclimbingladders

Our Competencies for All Employees

• Courage:
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity:
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity:
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy:
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate…