Strategic Pre-Sales Program Manager - Security Systems Integration

Kastle Systems Strategic Pre-Sales Program Manager - Security Systems Integration Overview

Kastle is a leader in premier property technology solutions, protecting everything from commercial real estate and global enterprises to critical government facilities and life-science labs. For over 50 years, we have provided safety to tens of thousands of businesses through state-of-the-art access control, video surveillance, and identity management. What makes us exceptional is our end-to-end approach to Managed Security as a Service.

Because we engineer, install, monitor, and maintain our own systems, we are fully invested in their performance. Please visit Kastle Innovation to learn more about our solutions.

As the Pre-Sales Program Manager, you are the single point of accountability for Kastle's most complex Regional and National accounts. You will own the entire presales cycle from initial qualification through client acceptance. While you will not be doing technical design, you will act as a project leader uniting sales, engineering, subcontractors, and operations into a cohesive winning strategy. You will ensure every proposal is backed by a defined scope, schedule, and smooth operational handoff.

To thrive here, you need strong program management experience and the executive presence to engage directly with ownership groups, developers, and enterprise clients.

Our success is driven by the combination of advanced technology and talented people. We are proud to be a Certified Great Place to Work, recognized for a culture that prioritizes both professional excellence and employee well-being. In addition to a great work environment, we provide a comprehensive benefits package including medical, dental, and vision coverage, a 401(k) plan, and generous paid time off.

Our offerings also include tuition and training assistance, Bright Horizons lifestyle assistance, life and disability insurance, and wellness programs. For more information on what it's like to work with us, please visit Life at Kastle.

• Serve as the overall pre-sales team leader for all Regional and National strategic account opportunities, coordinating the activities of sales engineers, solutions engineers, sub-contractors, and operations resources.
• Partner with Strategic Account Managers to define client outcomes, establish win strategy, and shape the overall proposal approach.
• Identify and define the full pre-sales resource requirements - people, skills, schedule, and budget needed to compete and win.
• Lead client-facing outcome alignment sessions from initial qualification through go-live, ensuring client expectations are clearly defined and documented throughout.
• Develop and maintain a detailed pre-sale project plan and pursuit strategy for each active strategic opportunity.

• Own the full proposal package for strategic pursuits: project scope of work, exclusions, preliminary project schedule (Gantt), sub-contractor RFQs and quotes, assumptions, and risk log.
• Review sales engineering BOMs for completeness, dependencies, and unique site requirements; flag gaps prior to proposal submission.
• Draft scope of work exclusions to protect Kastle from post-contract scope creep and change orders.
• Ensure all proposal deliverables — drawings, BOMs, assumptions, pricing, and project schedule — are accurate, complete, and aligned with client requirements.
• Lead large project reviews with sales and operations leadership on strategic opportunities to confirm scope, pricing model, and approval timeline.
• Develop and deliver client presentation strategy for strategic pursuits; present with the account team when required.

• Own the contract-to-kickoff handoff- establishing the project channel, populating the project SharePoint folder (BOM, drawings, photos, sub quotes, outcome notes), and conducting a formal kickoff with the regional PM and Sales.
• Develop the post-sale PM transition plan and ensure all project management continuity documentation is complete before transferring accountability to operations.
• Identify post-sale project management involvement…