Program Manager

Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.

You will receive a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Annual membership to Costco or Sam's
• 401K
• ...and much, much more!

The Program Manager serves as the senior contractor representative responsible for the successful performance of a large, complex, multi-site armed and unarmed security program supporting the Pentagon Force Protection Agency.

The Program Manager has overall responsibility for contract execution, workforce readiness, staffing, operational performance, customer engagement, regulatory compliance, quality, training, security‑clearance administration, equipment accountability, financial performance, and subcontractor coordination.

The selected individual must be capable of directing continuous security operations across multiple PFPA facilities throughout Washington, D.C., Northern Virginia, and Maryland. The Program Manager will serve as the principal interface with the Contracting Officer, Contracting Officer's Representative, PFPA leadership, corporate management, subcontractors, and other Government stakeholders.

• Direct all contract operations and ensure continuous, compliant performance of armed and unarmed security services.
• Maintain executive oversight of approximately 24/7/365 security operations at multiple National Capital Region facilities.
• Ensure every security post is staffed with qualified, trained, licensed, medically cleared, physically capable, and appropriately cleared personnel.
• Exercise authority over program management, staffing, scheduling, recruiting, training, logistics, quality control, security administration, and emergency response.
• Serve as the primary contractor point of contact for the Contracting Officer and COR.
• Remain available, or ensure an authorized alternate is available, for urgent Government consultation outside normal duty hours.
• Lead the 30-day contract phase-in and transition from the incumbent contractor without interruption of security services.
• Oversee incumbent workforce engagement, right-of-first-refusal activities, Collective Bargaining Agreement coordination, onboarding, credentialing, and personnel retention.
• Develop, implement, and maintain the Project Management Plan, Management Plan, Staffing Plan, emergency recall plan, and other required contract plans.
• Ensure the contractor maintains adequate relief personnel, reserve staffing, and surge forces without degrading permanent-post coverage.
• Direct the recruiting, onboarding, qualification, and retention of Contract Security Officers, supervisors, screeners, training personnel, logisticians, and administrative personnel.
• Monitor labor utilization, staffing levels, overtime, leave coverage, employee turnover, vacancies, and workforce readiness.
• Ensure compliance with federal, state, and local armed-security licensing requirements in Virginia, Maryland, and the District of Columbia.
• Coordinate with the Facility Security Officer to ensure compliance with the DD Form 254, NISPOM, DISS, CAC, Interim Secret, Secret, and TS/SCI requirements.
• Ensure no employee begins productive performance without the required clearance, suitability, licensing, training, medical, physical, and weapons qualifications.
• Oversee firearms, ammunition, radios, vehicles, uniforms, body armor, accountable property, and other contractor-furnished equipment.
• Ensure implementation of the Quality Control Plan and timely correction of identified deficiencies.
• Conduct recurring reviews of contract performance, staffing risk, customer concerns, employee conduct, safety, and operational…