Business Analyst, D365 ERP

Overview

Title of Position:
Business Analyst, D365 ERP

Location:

Fairless Hills, PA (Fully On-Site)

Industry Leading Benefits:
Medical, Prescription, Dental, Vision, 401K, Pension, Short- and Long-Term Disability, Life Insurance, Tuition Reimbursement.

• Medical, Vision, Dental, Prescription, Vacation, Paid Holidays, and so much more!
• Your future in mind:
  With 401(k) (at select locations) and/or pension options. We want all employees to build a great retirement!
• Growth at Silvi Materials:
  We offer each employee the opportunity to move into any facet of our complex business. And our tuition reimbursement program is the perfect springboard to help you get there!

A Business Analyst, D365 ERP translates stakeholder requirements into technical specifications, supports data-driven projects, and leverages technology to meet strategic goals, specifically focusing on Microsoft Dynamics 365 Finance & Operations (F&O). This role also contributes to process and technology optimization and training throughout all ERP project phases. Frequent stakeholder engagement across all functions and levels of the organization is essential.

• D365 System Optimization:
  Support the configuration, testing, and maintenance of D365 F&O across all implemented modules (e.g. Finance, Operations, Expense Mgmt.).
• Data & Integration Management:
  Map and validate data migrations and monitor interfaces between D365 and other connected systems; support error handling activities.
• Requirement Gathering & Analysis:
  Collect, clarify, and document business requirements, translating them into actionable, high-quality documentation.
• Process Improvement:
  Study business functions to identify bottlenecks and develop strategies for enhancing operational efficiency. Monitor, maintain, and support automated ERP business processes to ensure continuity of critical operations.
• Support & Troubleshooting:
  Serve as a functional point of contact for D365, providing daily application support to manage end user requests, troubleshoot issues, track pain points through resolution.
• Technology Implementation:
  Act as a liaison between business units and IT, assisting with the selection, development, and implementation of new technology, including AI/automation.
• Data Analysis & Modeling:
  Utilize data modeling techniques to assess current company performance and create actionable, data-driven reports.
• Stakeholder
  
  Collaboration:
  
  Facilitate communication between departments to ensure alignment of goals.
• Testing & Quality Control:
  Develop test plans and execute UAT and conduct audits to ensure system improvements meet business needs. Track and monitor performance within Microsoft Azure Dev Ops (ADO).
• Monitor and maintain controls and compliance, especially data governance.
• Support efforts to identify control improvements and advancements.
• Training:
  Support the development of ERP training materials and deliver training to end users as needed.
• Partner with team members, stakeholders, and subject matter experts on ERP initiatives and enhancements.
• Conduct discovery to identify, define, and document business requirements; translate requirements into functional design documents (FDDs).
• Partner with development teams to build, test, and implement ERP solutions.
• Identify, document, test, and validate system setup, configuration, and integration changes.
• Support change management activities and communication related to ERP updates and system releases.
• Monitor system performance and proactively identify risks, issues, or improvement opportunities.

VP of IT

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Manager – Enterprise Applications

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Business Analyst – D365 ERP

• Education:
  
  Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field is required.
• 2+ years of experience in a business analyst, systems analyst, or IT-related role, with proven implementation and/or support experience in Microsoft D365 F&O. Experience with additional CRM, HRIS, or similar enterprise platforms is a plus.

• System Knowledge:
  Solid understanding of D365 Finance & Operations (F&O) modules.
• Functional Expertise:
  Strong grasp of business processes,…