NW Deployment Technician IV,, DCC Communities

Overview

Amazon Web Services (AWS) is looking for a Network Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position includes capacity scaling support for several data center locations and day-to-day assistance with capacity management.

You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large-scale, enterprise-class networks as well as network implementation and troubleshooting.

As a Network Technician II you will work in a fast-paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS  vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

• Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects
• Any physical requirements are expectations with reasonable accommodations
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaboration with various stakeholders to remove project obstacles
• Troubleshoot networking, routing and inter-connectivity issues, including troubleshooting of network device configuration and low-level application interaction
• Up to 60% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
• Specifying power and cooling requirements and ensuring hardware racking/stacking completed for new equipment
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Moving and lifting computer equipment up to 50 lbs

• Providing the first level networking devices to serve our customer racks entails various tasks: track network rack intake and delivery; work with onsite teams to request rack space, power, and cooling for network racks; partner with network engineers to ensure configurations are ready; work on link and device troubleshooting within a defined Service-Level Agreement
• Console builds (and room builds) that expand space and capacity for customer racks
• Work with
  -Scaling peers to build higher-level networking devices

Our Philadelphia Region is expanding into an ML Cluster, and we are excited to expand our team with dedicated Infrastructure Deployment Technicians to help scale our network and server capacity. This team covers the whole Pennsylvania region with all the sites inside and outside the perimeter, with travel involved as capacity is moved where needed.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. If you do not meet all of the preferred qualifications and skills, we still encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.

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