Generator MechanicService Technician

Benefits

• A positive and collaborative work environment
• 401K matching after 6 months of employment
• Company work truck provided after 60 days of employment
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Opportunity for advancement

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting‑edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

The Generator Mechanic/Service Technician will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using our company‑supplied vehicle, you will travel to the customer’s residence to perform repair work and preventative maintenance on the customer’s whole home standby generator. You will regularly use verbal communication and customer service skills to communicate directly with our customers.

You will use mechanical and electrical knowledge of generators or small engines to troubleshoot and repair whole home standby generators for our customers. This work will require the ability to read and understand technical manuals, instructions, electrical wiring diagrams, and blueprints. When repairs and preventative maintenance are complete, you will use electronic/written communication skills to update the software system with information regarding services you performed.

This position will frequently work around electricity and will require the ability to adhere to all safety practices and requirements.

The work schedule will typically be Mon‑Fri from 8 am‑5 pm. The schedule is subject to change to support the needs of our customers, for example during times of bad weather/impending storms.

• Travel to customer’s residence using the company vehicle
• Communicate directly with customers regarding arrival, work being performed, and issues resolved
• Inspect, troubleshoot, repair, and perform maintenance on the customer’s home generator
• Follow technical instruction manuals, diagrams, blueprints, and procedures
• Test, troubleshoot, and operate automatic transfer switches
• Document services performed using an electronic software system
• Adhere to all safety practices and requirements
• Other duties may be assigned as required

• Strong customer service and communication skills (verbal and written)
• Problem‑solving, organization, and decision‑making skills
• Ability to work independently demonstrating initiative
• Reading and comprehension skills to understand technical manuals, electrical wiring diagrams, and blueprints
• Ability to drive company vehicles safely to each customer’s residence within the surrounding area
• High school diploma or equivalent
• Experience with mechanical small engine repair work
• Experience with electrical wiring
• Valid driver’s license and satisfactory driving record
• Physical ability to perform job duties (bending, stooping, climbing ladders, pulling, grasping, walking on uneven surfaces)
• Ability to work primarily outdoors in varying weather conditions and temperatures
• Proper eyesight/vision for safe mechanical repairs
• Ability to interpret technical manuals, blueprints, and schematics
• Must be able to drive company vehicles to each job site

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.