Process Improvement Assistant II
Listed on 2026-09-25
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Administrative/Clerical
Healthcare Administration, Office Administrator/ Coordinator, Medical Receptionist, Clerical
Site
Martha's Vineyard Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.
Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role.
Essential Functions- Prepare reports, meeting minutes and correspondence.
- Create and edit documents, spreadsheets and presentations.
- Manage schedules, arrange appointments and itineraries.
- Coordinate meetings, travel, conference calls, and complete expense reports.
- Answer and transfer phone calls.
- May perform transcription and proofread and edit literature, prepare applications for department.
- Remain knowledgeable of business unit policies.
- May make contacts of a sensitive, complex, and confidential nature.
- Completes routine tasks under moderate supervision.
- Performs other duties as assigned
- Complies with all policies and standards
- Does this position require Patient Care (indirect/direct)? No
- Education:
High School Diploma or Equivalent required or Trade/Technical/Vocational Diploma Related Field of Study preferred - Can this role accept experience in lieu of a degree? No
- Experience:
Administrative Assistant or Secretarial Experience 2-3 years required
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision
- Far Constantly (67-100%) - Vision
- Near Constantly (67-100%) - Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Hybrid
Work LocationOne Hospital Road
Scheduled Weekly Hours0
Employee TypePer Diem
Work ShiftDay (United States of America)
Pay Range$17.36 - $24.79/Hourly
Grade3
BenefitsIn addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
EEO StatementMartha's Vineyard Hospital, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .
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