Reservation Clerks - Mashpee Reservation Office
Listed on 2026-02-18
-
Customer Service/HelpDesk
Call Center / Support, Bilingual, Customer Service Rep, Clerical
Posted:
The Steamship Authority is currently accepting applications to fill Reservation Clerk positions available at the Steamship Authority's Mashpee Reservation Office. These are union positions with SEIU Local 888 and are full‑time (40 hours a week), year‑round and seasonal positions, including weekend coverage with a starting rate of pay of $20.40 per hour. After 90 days are worked, pay increases to $25.49 per hour.
Health, vision, and dental insurance are also available after obtaining permanent status.
Responsibilities include:
answering telephone calls and providing assistance in making, changing or canceling vehicle reservations and high‑speed passenger reservations and processing in our reservation system; providing customers with general information such as vehicle space availability, schedule information, and more; troubleshooting website concerns with customers; record entry and processing. Other job duties as required by Management.
Employment requirements: pass a pre‑employment drug test; pass a background check.
Interested parties may obtain an application or submit a letter of interest and resume to
Human Resources Office
Steamship Authority
Falmouth, MA 02540
EOE
The Steamship Authority Reservations & Information- (508) 477‑8600
(508) 540‑1394 TTY
Union St & Water St
Vineyard Haven, MA
02568
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).