Medical Assistant - Care Coordinator

Are you an outstanding Medical Assistant with a passion for patient care? RCCA is seeking a dynamic individual to become an integral part of our team in North Falmouth, MA. Our Care Coordinators play a pivotal role in supporting providers, ensuring the delivery of top-notch patient care in a fast-paced clinical setting.

Elevate your career and make a difference with RCCA. Apply now to become a vital member of our team dedicated to transforming cancer care!

Employment Type:

Full Time

Location:

North Falmouth, MA

Compensation: $19.08-$24.75 per hour

Compensation packages based on your unique skills, experience, and qualifications

As of the date of this posting, RCCA offers a comprehensive benefits package for this position, subject to eligibility requirements. In addition to the salary, we provide:
Health, dental, and vision plans, Wellness program, Health savings account - Flexible spending accounts, 401(k) retirement plan, Life insurance, Short-term disability insurance, Long-term disability insurance, Employee Assistance Program (EAP), Paid Time Off (PTO) and holiday pay, Tuition discounts with numerous universities.

We believe these benefits underscore our commitment to the well‑being and professional growth of our employees.

The Care Coordinator works interdependently with other health care professionals to provide quality health care. Beyond the basics of the traditional medical assistant role, the Care Coordinator is responsible for guiding physicians and advanced practice providers through the clinic schedule to maximize their ability to care for their patients in a connected way. They ensure that the patient feels comfortable, confident, and satisfied with their visit.

They prime the provider to be informed and prepared upon entering each visit. They coordinate next steps and follow‑up after the visit.

• Prepares for scheduled appointments a few business days in advance to ensure that the patient has completed labs and scans that were ordered for the visit and that the provider has access to results.
• After the patient signs in at the front desk, greets the patient and escorts them in for office visits with the physician or nurse practitioner, lab work, injections, chemotherapy and non‑chemotherapy treatments.
• Assists patients with ambulation, transfers, and prepares the patients for examinations.
• Obtains patient vital signs, height and weight. Discusses health history and active problem lists. Updates health maintenance screenings and medications. Documents the information by entering it into the electronic medical record.
• Set‑up for bone marrow biopsies and any other surgical and non‑surgical procedures ordered for the patient.
• Obtains blood specimens for analysis and processes depending on the specific test ordered.
• Administers and documents injections as ordered.
• Triages incoming phone calls and orders prescription refills under supervision.
• Ensures that exam rooms and physician offices are stocked with appropriate medical supplies, equipment and paperwork.
• All other duties as assigned.

• Strong organizational skills and ability to multi‑task.
• Ability to work in a team environment.
• Excellent oral and written communication skills.
• Strong critical thinking skills.
• Strong computer skills.

• High school graduate or equivalent.
• A certificate of graduation from an accredited program for Medical Assistants or Medical Administrative Assistants is preferred.
• Minimum two years’ experience as a medical assistant or nursing assistant.
• Current BLS certification is required within 3 months of hire.
• Certified Medical Assistant preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye‑hand coordination. Requires standing and walking for extensive periods of time.

Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment may occur.