Operations Supervisor; Food, Beverage Retail

Description

We inspire our guests to create core memories through meaningful connections and unforgettable outdoor experiences. Are you the go-to person everyone relies on to lead, organize, and make things happen — all while keeping it cool under pressure? Do you thrive on creating unforgettable guest experiences in the great outdoors? If so, it’s time to level up your hospitality career with Auto Camp.

Auto Camp is on the lookout for an Operations Supervisor (Food, Beverage, & Retail) to bring the magic to our one-of-a-kind outdoor hospitality destinations. You’ll be the glue that holds together our Front Desk, Food & Beverage, and Retail operations — ensuring guests have a seamless, unforgettable stay under the stars.

• A hospitality pro with a knack for leadership and a love for the outdoors
• A wizard with PMS and POS systems (and yes, you know what those acronyms mean ??)
• A people-person with a sharp eye for detail and a passion for guest service
• Cool as a cucumber during high-volume times and a rockstar at problem-solving

• Lead the charge of food & beverage ops like a culinary commander (taking orders, overseeing service, etc.)
• Support the front desk, ensuring smooth check-ins, reservations, and guest relations
• Keep our retail space on point — stocked, styled, and ready to sell
• Train, schedule, and inspire an all-star team that lives and breathes hospitality
• Be the guest whisperer: solving problems, handling escalations, and making stays memorable

• 2+ years in hotel front desk or guest services leadership
• Strong multitasking and organizational skills
• A flexible schedule — you’re down for evenings, weekends, holidays, and the occasional curveball
• (Bonus Points) A degree in Hospitality or experience in a boutique hotel setting
• Familiarity with Google Suite, Microsoft Office, and cloud-based software.

Auto Camp is a design-forward, experience-driven lifestyle hotel brand that’s changing the way people connect with nature. With Air streams, luxury tents, and mid-century modern vibes, we create upscale, hassle-free outdoor stays in some of the most beautiful places on Earth. We call it Outdoor Hospitality — and we think it’s the future.

We believe the outdoors are for everyone. We seek to create a community where people of all backgrounds feel safe and welcome, and that starts with our team. Everyone is invited to our Campfire!

We’d love to hear from you. Be sure to apply online and include a cover letter — applications without one might be repurposed as kindling (kidding… sort of).

Explore the adventure:

• Support Food & Beverage operation during high-volume times by taking orders, serving, or assisting with prep.
• Ensure compliance with food safety, cleanliness, and service standards according to federal, state, and local regulations and AHG’s policies.
• Properly label & date according to comply with applicable state and federal regulations.
• Review, code, approve, and submit invoices to Auto Camp’s Accounts Payable.
• Manage monthly inventory: must be available on the 1st of every month.
• Maintain complete knowledge of all menu items (including daily specials), prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
• Monitor product inventory levels and communicate or place order needs.
• Assist in training staff on POS systems and customer service procedures related to food & beverage.
• Review daily sales reports and ensure all transactions have been accounted for. Report all tips.
• Maintain complete knowledge of and strictly adhere to state liquor regulations, particularly in prohibiting service to minors, intoxicated persons, and drunk driving.
• Ensure the retail shop is visually appealing, clean, and well-stocked.
• Oversee retail displays, pricing, and inventory control with attention to revenue generation.
• Coordinate with the front desk team to support rental processes and retail sales.

• Lead and supervise the Front Desk team to ensure efficient…