Assistant Housekeeping Manager

About us

Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.

Our collection includes four distinctive hotels:
The Alverton, a historic hillside retreat;
The Greenbank, set on the enchanting waterfront;
The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there's never been a better time to join us.

We are currently seeking a dedicated, organised and motivated individual to join our team as Assistant Housekeeping Manager. Working closely with the Housekeeping Manager, you will play an important role in supporting the day-to-day running of the housekeeping department and ensuring our bedrooms and public areas are maintained to the highest possible standards.

• Support the Housekeeping Manager with the day-to-day running of the housekeeping department.
• Supervise, motivate and support the housekeeping team to maintain consistently high standards.
• Assist with allocating daily room and cleaning duties.
• Check bedrooms and public areas to ensure they meet the required standards of cleanliness and presentation.
• Monitor linen, cleaning products and housekeeping supplies, reporting shortages when required.
• Report maintenance issues and ensure they are followed up appropriately.
• Respond to guest requests and concerns in a professional and helpful manner.
• Ensure all health & safety, COSHH and company procedures are followed at all times.

• Previous experience within a housekeeping or hotel environment.
• Previous supervisory experience is preferred.
• Strong organisational skills and excellent attention to detail.
• A proactive, hands-on approach with the ability to lead by example.
• Good communication skills and the ability to motivate and support a team.
• Ability to work efficiently in a fast-paced environment.
• A positive attitude and genuine commitment to maintaining high standards.
• Flexibility to work weekends, bank holidays and busy periods as required.

• 100% shared tips
• Full training
• Opportunities to grow and progress within our collection
• Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
• Company Pension Contributions
• Uniform provided
• The chance to participate in charity fundraisers and environmental initiatives
• Staff rewards and parties