Test Center Administrator

Fargo, North Dakota, United States - Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

19.0

Posted On

10 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Exam Proctoring, Invigilation, Technical Troubleshooting, Microsoft Word, Microsoft Excel, Microsoft Outlook, Candidate Verification, Policy Compliance

Education

Description

Description Pearson VUE () is the global leader in computer-based testing for information technology, academic, government and professional testingprograms around the world. Pearson VUE provides a full suite of services fromtest development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries,where we validate the skills and knowledge of millions of individuals everyyear.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the Londonand New York stock exchanges (UK: PSON; NYSE: PSO).Pearson VUE offers a great environment to start or grow your career, we are nowhiring for a part time Test Administrator to join our team in Fargo, ND.Starting pay is $19.00 per hour + eligible for accrued paid sick time.

Learnmore at

The Test Administrator position is responsible for providing a secure examdelivery and superior customer service in a comfortable friendly environment. Inthis position, you will be required to:

• Comply with all testing procedures and strictly adhere to company policiesusing careful judgment
• Check in testing candidates, verify identification, and explain the exam process
• Proctor / invigilate candidates while testing
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming the floors and sanitizingkeyboards after each candidate has finished their examination
• Other duties as assigned by manager

Schedule Requirements Our ideal candidate demonstrates teamwork, with the availability to work anyday
- Monday through Saturday - between the hours of 7:15am and 2 pm,and about1-2 Saturdays per month. Sunday shifts would be infrequent, but a possibility ifthe need arises.

Candidate must be open to flexible scheduling. While the test center is not openevery day, we do need someone who is readily available for mornings, and ifneeded then for occasional weekday evenings and Saturdays.

This is strictly a part‑time position and will remain as such, 10-15 hours perweek, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbswith reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices,and see details from a distance

Responsibilities The Test Administrator is responsible for ensuring secure exam delivery and providing superior customer service to candidates. Key duties include verifying identification, proctoring exams, and performing light housekeeping of the testing environment.