Business Operations Manager

Business Operations Manager I

Portland, OR | Renton, WA | Boise,  | Salt Lake City, UT | Fargo, ND

(Hybrid, 3X a week in office)

Build a Career with Purpose

Join our cause to create a person-focused and economically sustainable health care system.

Every day, Cambia's dedicated team lives our mission to make health care easier and lives better. As a Business Operations Manager I on the Data and Technology Solutions team, you'll partner with senior leaders to drive strategic initiatives, elevate operational performance, and deliver meaningful insights that shape how DTS leads and operates.

This role goes beyond coordination — it requires a seasoned professional who can lead complex, ambiguous work across a broad range of domains including advanced data analysis, process improvement, strategy development, program management, and executive communications. You will serve as a trusted advisor and thought partner to senior leadership, using data and business acumen to influence decisions, surface new opportunities, and drive outcomes that matter.

Do you thrive on solving hard, complex problems with data and creativity? Do you bring both analytical rigor and executive presence to the table? Do you lead through influence, build trust across organizational boundaries, and deliver results in a fast-moving environment? Then this role may be the perfect fit.

Qualifications

• Bachelor's degree in Business Administration, Operations Research, Computer Science, or a related field
• 8+ years of experience in business operations, data analysis, or a related field, or equivalent combination of education and experience
• Demonstrated experience leading large-scale operational initiatives and process improvement efforts within a complex organization

Skills and Attributes

• Expert analytical and problem-solving skills, with the ability to interpret complex data and translate findings into actionable strategy
• Proficiency in advanced data analysis tools such as Python, R, or machine learning
• Strong business acumen with a deep understanding of organizational goals and how to align solutions to expected outcomes
• Proven ability to develop meaningful dashboards and executive-level presentations that inform and influence business strategy
• Creative problem-solver who is comfortable with ambiguity and confident taking action with limited information
• Demonstrated curiosity and drive to tackle hard business problems using data and analytics to develop practical, impactful solutions
• Excellent communication, presentation, and collaboration skills across diverse audiences — including senior and executive leadership
• Ability to work independently, manage multiple large-scale projects simultaneously, and drive results across teams without formal authority
• Strong project management and organizational skills with the ability to lead and implement ideas in a rapidly changing environment

Strategic Leadership & Process Improvement

• Collaborate with senior leadership to identify areas for process improvement and develop scalable, data-driven solutions
• Lead large-scale operational initiatives from concept through implementation, ensuring alignment with DTS and enterprise strategy
• Design and implement process improvements that measurably increase efficiency and productivity across the organization
• Use a thorough understanding of business objectives to influence solutions that produce new insights and opportunities

Advanced Analytics & Executive Insights

• Provide higher-level analysis and data interpretation in support of strategy development, program implementation, and performance evaluation
• Develop and maintain meaningful dashboards, scorecards, and presentations that use data to inform and influence business activities at all levels, including senior leadership
• Support Enterprise Risk Management (ERM) for DTS-owned risks, including tracking quarterly mitigation activities and maintaining documentation and dashboards
• Provide Internal Audit (IA) coordination and follow-up, tracking findings and remediation actions with timely leader awareness

Run-the-Business Enablement

• Lead and support DTS operating…