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CX Strategy Lead, QuickBooks Live Onboarding

Job in Fargo, Cass County, North Dakota, 58126, USA
Listing for: Intuit
Full Time position
Listed on 2026-08-22
Job specializations:
  • Business
    Marketing Strategy
Salary/Wage Range or Industry Benchmark: 160000 - 227000 USD Yearly USD 160000.00 227000.00 YEAR
Job Description & How to Apply Below

Intuit is seeking a Customer Experience Strategist to shape the Quick Books Live Expert Assisted onboarding experience. You will define end-to-end strategy, partner with product, marketing, sales, and service delivery, and translate insights into scalable improvements.

The role emphasizes customer-centric design, analytics, and cross-functional collaboration to drive retention and outcomes. The position requires 6–8 years in related fields, a business/technical/science degree, and a strong

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