Teller​/Customer Service Representative

Position: Teller / Customer Service Representative
Location Fargo Hornbacher's Southgate

Job Description:

Location:

Fargo Southpointe

Schedule:

In-Office Monday - Friday: 3:00 PM – 6:15 PM (closing – Thursdays off when a Saturday is worked.)Rotating Saturdays: 8:45 AM - 12:30 PM (earn an additional +$5/hour for Saturdays!)Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Fargo Southpointe Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Responsibilities:

Create a warm, helpful experience by assisting customers with everyday banking transactions

Build relationships by identifying ways to make banking easier and more rewarding

Open new accounts and educate customers on products and services that fit their needs

Balance cash drawer and maintain accuracy

Follow all service, security, and compliance guidelines

Experience:

High school diploma or equivalent1–2 years of experience in customer service, retail, cash handling, or sales preferred

Strong attention to detail and a commitment to doing things rightA positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits:

Pay Range: $17.75-$18.75 per hour Saturday Differential Pay: +$5/hr Guaranteed 15-19 hours per week Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.

EOE/including Disability/Vets Member FDIC
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