Customer Service Representative

Location

Fargo, ND 4302 13th Ave South Suite 1 Fargo, ND 58103 USA

• On-site
• Travel Required:
  
  Yes
• Employee
• Part-Time
• Requisition #: CUSTO
  002798

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative’s also receive useful skills and development on the job, allowing them to promote to higher levels and complete more complex activities such as opening and maintaining deposit accounts for consumers and businesses.

The ideal candidate is someone who is organized, self‑motivated and productive, having a high level of attention to detail and, most importantly, can provide exceptional customer service to our customers.

Dacotah Bank invests deeply in the communities we serve, and also in our employees and their families – personally, professionally, and financially. As a Customer Service Representative, you will gain valuable training and development in multiple aspects of your role that will help you grow your career and open doors for advancement. Dacotah Bank is a family‑friendly community bank with both a rich history and a sharp vision for the future – that’s why it’s good to be in Dacotah Territory.

• World Class Customer Service
• Develop Customer Relationships
• Manages Retail Transactions
• Deposit Products and Services
• Access to Other Products and Services

• Cash handling, customer service, sales, and/or banking experience is preferred
• Excellent interpersonal skills; able to communicate both in person and over the phone
• Detail‑oriented and thorough, with a focus on accuracy
• Self‑motivated, with an aptitude & willingness to learn and utilize various software applications
• Must be 18 years of age or older
• High school diploma/GED required (Associate degree in a business‑related field preferred)

Yes. Minimal Travel Required for Training Purposes

Diploma or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.