Veterinary Client Service Representative

Red River Animal Emergency Clinic

Fargo, ND is searching for a full‑time Veterinary Client Service Representative with a flexible schedule to join our 24/7 team.

Pay
: $18.00 per hour

This is a flexible, full‑time position in a 24/7 emergency facility. Shifts may include:

• Evenings and overnights
• Weekends
• Holidays

Flexibility is essential to meet hospital needs.

Health insurance, dental insurance, vision insurance, life insurance, 401(k) and matching, employee assistance program, employee discounts, paid time off, and a uniform allowance.

In this position, you are the heartbeat of the client experience. Throughout your day, you'll greet worried pet owners, manage multiple phone calls, and guide clients through the visit process with clarity and compassion. You'll create and maintain patient records, coordinate communication between clients and medical staff, and ensure each visit flows seamlessly. As you process invoices, explain payment options, and balance transactions, you'll also take pride in keeping the environment organized and welcoming.

Every interaction you have shapes how our clients feel—and you play a key role in making even the hardest moments just a little easier.

• Ability to commute to Fargo, ND 58104
• Ability to work in person

Preferred qualifications include 2+ years of customer service experience and 1+ year of veterinary experience.

Red River Animal Emergency Clinic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or other protected status.