Guest Service Sales Specialist
Listed on 2026-07-01
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Guest Service Sales Specialist
Be the first smile they see – and the lasting impression they remember Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our Fargo team. In this dynamic, full-time role, you'll be the heartbeat of the guest experience – setting the tone from the moment someone walks through the door. More than a receptionist, you're a relationship builder, confidence booster, and trusted guide throughout the guest journey.
Job Type: Full-Time
Hourly Rate:
Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay
Why Join Chapter Aesthetic Studio?
- A supportive, people-first culture focused on delivering confidence through personalized care
- Ongoing training and professional development
- A modern, uplifting studio environment with a tight-knit, collaborative team
- Employee discounts on services and retail products
- Opportunities for growth and leadership across our expanding studio network
What You'll Do:
- Welcome every guest with warmth, energy, and professionalism
- Create memorable experiences that foster loyalty and referrals
- Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
- Support guests through product education, service recommendations, rebooking, and financing options
- Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
- Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
- Meet and exceed sales goals for services, memberships, and retail
- Maintain a clean, organized, and guest-ready studio environment
What We're Looking For:
- At least 2 years of sales experience in a fast-paced, guest-focused environment
- Friendly, outgoing personality with excellent communication and interpersonal skills
- Tech-savvy and comfortable with phones, booking systems, and POS software
- Organized, detail-oriented, and adaptable under pressure
- High school diploma or equivalent required
About Chapter Aesthetic Studio
Chapter Aesthetic Studio is a premier aesthetic care provider where medical expertise meets modern beauty. As part of TAG – The Aspen Group, we're redefining the guest experience – making confidence accessible, care personalized and results remarkable.
Ready to be the reason someone feels amazing today? Apply now and start your best Chapter yet.
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