Crew Member, Customer Service​/HelpDesk

Skate City Crew Member

Skate City is looking to add fun and outgoing individuals to our team. Crew members operate the many areas throughout the rink during session. This starts with getting customers through the doors in a friendly and efficient manner, but also includes sizing customers for their skates properly, managing the skating floor to ensure our safety rules are being followed, serving customers from our snack bar, and creating an exciting environment behind the mic in our DJ booth.

If you are interested in joining our team, apply today!

Our crew members operate the skate rack, snack bar, front counter, redemption counter and DJ booth. It is important to know each area of the rink and have the versatility to step in and operate any one of them.

Our ideal candidates need to be receptive to learning new tasks as well as becoming knowledgeable in roller skating. It is important to understand skates and sizing so our customers have properly fitting equipment. In addition, general rink and food safety are also central to our day to day operation, and our staff must become experts in order for our customers to have the best experience.

Our goal is to give our customers the best entertainment possible. We want our crew members to be proactive when working with customers. Rather than waiting to be approached, we want our staff to be on their toes, extending help to customers as they see it.

We also want our crew members to be polite and helpful, making our customers feel their needs are being met.

Our crew members will need to be able to reliably get to their shifts at Skate City. Whether this is through personal transportation or public transportation, it is the crew member's responsibility to get to their shifts on time.