Service Advisor

Dealership:

L0770 MINI of Ramsey MINI of RamseyNOW HIRING Service Advisors!

ALL EXPERIENCE LEVELS WELCOMED TO APPLY!

Entry level Service Advisors can expect approx. $70,000 to $90,000 annually based on performance

Experienced Service Advisors can expect approx. $90,000 to $120,000 annually based on performance

If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals. We’re looking for performance-minded individuals that will help us continue to drive success through our Business Development Center – apply today to join a growing Fortune 200 company!

Who We're Looking For:

Minimum 2 years of Service Advisor experience in a private, franchise, or dealership settingA team player who prioritizes customer experience and satisfaction

Process driven, detail-oriented with strong accountability and a sense of urgency

Solid automotive service knowledge (technician background is a plus)
Acceptable driving record and a valid driver's license in your state of residence

What You'll Do:

Serve as the communicator and liaison between the customer and technician

Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles

Write accurate, profitable, and complete repair orders based on both customer needs and technician recommendations

Present inspection results with confidence to close work, build value, and maximize customer pay Drive strong customer pay labor per RO and gross performance

Control timelines, approvals, and expectations

Maintain exceptional CSI, retention, and revenue metrics

Execute warranty and service processes with zero excuses

What We Can Offer You:

Competitive, performance-based pay Medical, Dental and Vision Plans Paid Holidays & PTOShort and Long-Term Disability Paid Life Insurance
401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The estimated annual earnings for this position ranges from $70,000 to $120,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
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