Customer Intelligence Unit Consultant

Description

The Customer Intelligence Unit Consultant plays a crucial role in ensuring compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. This role reviews customer accounts, assesses risks, and contributes to preventing illicit financial activities. This position involves analyzing policies, evaluating customer behavior, and maintaining accurate records.

• Complete KYC reviews for new and existing customers.
• Review client documentation, vendor databases, and propriety data.
• Ensure all necessary information is included in the KYC profiles to meet regulatory and legal requirements.

• Screen new clients, using independent research sources.
• Analyze client data, documentation and negative news.
• Determine the client’s risk profile based on established procedures.
• Perform data quality reviews of workstation KYCs.
• Track and report documentation discrepancies.

• Evaluate customer risk profiles based on transaction patterns, source of funds, and other relevant factors.
• Collaborate with compliance and risk management teams to identify potential risk and recommend risk mitigation strategies.
• Stay informed of relevant regulations (i.e. Anti-Money Laundering, Bank Secrecy Act) and ensure adherence.
• Implement changes in policies and procedures as required by regulatory updates.
• Conduct high risk reviews and controls, overseeing customer review process to ensure compliance.

• Minimum of 3 to 4 years of relevant experience with requisite competencies.
• Bachelor’s degree in Business, Finance, or related field.
• Understanding of AML/KYC regulations and best practices.

This position requires travel to support business needs, including team collaboration, internal trainings, association conferences, client visits and cross‑functional initiatives. The frequency and duration of travel will vary based on organizational priorities and team needs.

Choice is #People First, banking second. People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities.

• Embrace change and encourage innovation.
• Know when to ask for help and know when to offer help.
• Better the places we live.
• Work hard. Do the right thing. Have a little fun.

Being #People First means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices.

We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome  can see you here.

This job description is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees.

All employment at Choice Financial Group is “at will” employment. This position description does not create an employment contract, implied or otherwise.

The base salary for this role is listed below. This pay range is posted to comply with wage transparency laws. The base salary may vary based on skill, ability, knowledge, experience and geographic location. Full‑time employees are also eligible for a competitive bonus and benefits package. There is a rich bonus incentive associated with the role as well. Check out  for an outline of current benefit offerings.