Retail Doc Prep

Monday - Friday with rotating weekly hours: 8am-4:30pm, 8am-5pm & 8:30am-5:30pm

This position will be responsible for the preparation of loan documents for all consumer loans, including preliminary and final disclosures for Home Equity loans and lines. This position will serve as the primary contact with Retail Underwriting Department & lenders, and will prepare Adverse Action Notices. The role ensures that documents are accurate, complete and comply with Regulation Z, RESPA, Regulation O, Regulation B, and the CFPB regulations.

• Utilize Laser Pro, nCino, Signature UI, Nautilus, and Microsoft Word to prepare documentation for all consumer purpose loans, including loan extensions and modifications, according to policy guidelines.
• Review Home Equity applications and all other consumer loan requests for completeness and accuracy.
• Monitor work queue to ensure documents are completed according to established Service Level Agreements.
• Perform a final review of documentation to ensure all loan documents are prepared accurately and according to documentation requirements consistent with the type of loan, state of origination and regulatory guidelines.
• Make required corrections and changes to documents as requested.
• Forward completed loan package to lender for execution/signature by customer.
• Back up when required for preliminary disclosure process.
• Produce required flood documentation upon result of flood determination.
• Utilize Laser Pro and nCino to generate adverse action notices, as required by regulations.
• Assist with training new employees.
• Partake in all other related duties as assigned in support of the daily functions of the Retail Loan Documentation, Retail, and Loan Operations departments.
• Participate in trainings to maintain knowledge of Bell Bank products, systems, and services, as well as any required Bell Bank compliance training.
• Utilize problem solving skills, external and internal resources to resolve issues as efficiently as possible.
• Escalate complex problems to Team Lead, Team Supervisor, and/or Team Manager.
• Maintain proficiency with PC software used by the bank for e‑mail, word processing and spreadsheet work as needed for tasks at hand.

• Bachelor’s degree in business administration or similar field; or equivalent experience.
• Detail oriented with good working knowledge of rules, regulations and policies relating to loan documentation, preferably acquired through 6 to 12 months of experience in loan documentation.

• High level of organization, with attention to detail and accuracy.
• Logical thinking and analytical skills for understanding complex issues and converting that understanding into action with effective written and oral communication skills.
• Ability to work well under pressure.
• Excellent analytical, decision‑making and effective problem resolution skills.
• Proven ability to work productively and efficiently without direct supervision to meet deadlines.
• Demonstrated ability to manage and multi‑task in a high‑volume workflow with multiple priorities, interruptions and short‑term deadlines.
• Ability to work well in a collaborative, cohesive and cooperative team environment.
• Ability to provide professional support and present a positive image of the department and Bank in all circumstances.

In addition to salary, the company offers a comprehensive benefits package including healthcare (medical, dental, vision), employee stock ownership program, and 401(k) contribution and profit‑sharing plan. All benefits are subject to eligibility requirements.

Equal Opportunity Employer