Part Time Teller - Fargo, ND - Veterans Blvd

#4439

Fargo, North Dakota, United States

Fargo, North Dakota, United States

In office

The Teller represents Bell Bank to our customers in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of teller transactions in accordance with established policies and procedures.

• Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner. Maintains a positive and welcoming environment, ensuring each customer interaction enhances their overall banking experience.
• Accurately processes financial transactions, fulfilling customer requests in a timely manner to ensure the highest customer satisfaction.
• Addresses customer issues and grievances as able. Escalates complex customer issues and seeks guidance when necessary to ensure accurate resolution and compliance with policies.
• Produces high quality technical work with strong attention to detail, ensuring accuracy with minimal errors.
• Knows what services Bell Bank offers and seeks opportunities to refer customers and/or non-customers to appropriate personnel/teams.
• Assists in creating a clean and professional environment by maintaining neat, uncluttered tills, teller lines, and customer areas.
• Maintains security and confidentiality of personal customer information.
• Completes annual trainings, including:
  • Departmental trainings
  • Security trainings
  • Banking regulation trainings

• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

• High school diploma or GED required
• 1-2 years of customer experience preferred
• Experience using Microsoft products:
  Outlook, Word, Excel, preferred

• Bookkeeping, calculator, and keyboarding skills.
• Good communication, listening, and social skills
• Timeliness and reliability.
• Ability to be flexible, prioritize tasks, and stay poised under pressure.
• Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
• Flex Teller must be flexible in schedule and have ability to commute to any location within a specific region as needed.
• Part Time Teller must work a set minimum number of hours per week, as determined by the branch leadership.

In addition to salary, Bell Bank offers a comprehensive benefits package including healthcare (medical, dental, vision), an employee stock ownership program, and a 401(k) contribution and profit‑sharing plan. All benefits are subject to eligibility requirements.

EEO is the law.