Patient Access Representative | Medical Center Emergency Department | 24 hrs​/wk

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Sanford Med Ctr Fargo
Location: Fargo, ND
Address: 5225 23rd Ave S, Fargo, ND 58104, USA
Shift: Evening
Job Schedule: Part time
Weekly

Hours:

24.00
Salary Range: $16.25 - $23.00

This position is a part-time (48 hours per pay period) role based in the Sanford Medical Center Emergency Department. The position offers a consistent two-week schedule, including every other weekend and three holidays per year.

Week 1 - Wednesday 4:30p-10:30p

Friday 4:30p-11p

Week 2 - Monday 4:30p-10:30p

Wednesday 4:30p-10:30p

Thursday 4:30p-10:30p

Friday 6:30p-10:30p

Saturday & Sunday 2p-10:30p

This role is ideal for individuals who enjoy a fast-paced, high-energy environment and thrive while staying actively engaged throughout their shift. Working in a dynamic, patient-facing setting, you'll have the opportunity to make a meaningful impact while collaborating with a dedicated healthcare team. It is an excellent fit for someone who enjoys variety, multitasking, and providing exceptional service in a busy department.

• Greet patients & verifies demographics
• Creating, scanning & routing documents or electronic forms
• Inform patients what the document is & capture signatures on necessary paperwork
• Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
• Collects co-payments, pre-payments, and payments on account balances
• May work through the registration work queue to address and resolve registration errors or denied insurance claims

• Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
• Obtain and coordinate referrals & conduct pre-authorization
• Arrange interpreter services
• Check patients in/out
• Operate multi-line phone
• May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers

• Preparation & coordination of charts
• Organize supporting provider documents
• Initiation & collaboration of patient financial assistance
• Track patient visits & health information management on patient accounts
• Compile, distribute, administer, and score assessments
• Coordination of Telemed appointments
• Reminder calls for appointments
• Hospital admission
• Office duties, such as make copies or send faxes

• Greet patients & verifies demographics
• Creating, scanning & routing documents or electronic forms
• Inform patients what the document is & capture signatures on necessary paperwork
• Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
• Collects co-payments, pre-payments, and payments on account balances
• May work through the registration work queue to address and resolve registration errors or denied insurance claims

• Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
• Obtain and coordinate referrals & conduct pre-authorization
• Arrange interpreter services
• Check patients in/out
• Operate multi-line phone
• May resolve work queue issues,