More jobs:
Medical Support Assistant; Advanced; Community Care/Authorized
Job in
Fargo, Cass County, North Dakota, 58126, USA
Listed on 2026-09-22
Listing for:
U.S. Department of Veterans Affairs
Full Time
position Listed on 2026-09-22
Job specializations:
-
Healthcare
Healthcare Administration, Medical Office
Job Description & How to Apply Below
- A recruitment/relocation incentive may be authorized for highly qualified candidates
** The Medical Support Assistant (Advanced) serves in the VA Community Care team and performs clerical and administrative support in the coordination - care - and treatment provided to veterans through the VA Community Care referral processing procedures at the Fargo VA Health Care System - which includes the Community Based Outreach Clinics.
- A recruitment/relocation incentive may be authorized for highly qualified candidates
** The Medical Support Assistant (Advanced) serves in the VA Community Care team and performs clerical and administrative support in the coordination - care - and treatment provided to veterans through the VA Community Care referral processing procedures at the Fargo VA Health Care System - which includes the Community Based Outreach Clinics.
- Citizenship:
Be a citizen of the United States (U.S.) - Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C.
- 7407(a)
- * Experience
- No experience required
- * Education
- High school diploma
- General Education Development equivalency certificate - or proficiency certificate from a State or territorial-level Board or Department of Education - Licensure/Certification/Registration
- None Physical Requirements
- See VA Directive and Handbook 5019 - Employee Occupational Health Service for requirements
- See VA Directive and Handbook 5019 - Employee Occupational Health Service for requirements
- English Language Proficiency
- Candidates must be proficient in spoken and written English in accordance with 38 U.S.C.
- 7403(f)
- Foreign Education
- To be creditable - education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs
- Grade Determinations:
Medical Support Assistant (Advanced) - GS-6
Experience:
One year of experience equivalent to the GS-5 grade level that equips the candidate with the following: 1 - Ability to operate computerized programs and systems in order to enter - modify - and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records - scheduling systems - and/or reports
- 2
- Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients
- 3
- Ability to schedule medical appointments in a clinical setting
- 4
- Ability to work independently in the accomplishment of a wide variety of duties performing patient support work
- 5
- Ability to communicate effectively and professionally in person - electronically - and/or by telephone - with internal and external customers
- 6
- Skill in customer service with the ability to identify customer concerns - and refer to the appropriate staff - as necessary - to ensure a satisfactory resolution
- AND Demonstrated Knowledge
- Skills - and Abilities - Candidates must demonstrate all of the KSAs below: i
- Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g
- medical doctors - nurse practitioners - physician assistants - psychologists - psychiatrists - social workers - clinical pharmacists - and nursing staff) to accomplish team goal setting to ensure medical care to patients is met
- ii
- Ability to independently set priorities and organize work to meet deadlines - ensuring compliance with established processes - policies - and regulations
- iii
- Ability to communicate tactfully and effectively - electronically - by phone - in person - and in writing - with internal and external customers
- This…
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