Business Analyst

Position Overview

The Business Analyst (BA) serves as the critical link between business stakeholders and IT delivery teams, responsible for eliciting, analyzing, and translating business requirements to support technology solutions. This role ensures that business needs are clearly understood, translated into actionable Technical Specifications, and delivered effectively through IT projects and enhancements. The BA supports intake, prioritization, and governance processes while driving clarity, alignment, and quality throughout the delivery lifecycle.

• Gather, analyze, and document business and functional requirements by partnering with business stakeholders and facilitating working sessions, interviews, and workshops to define scope and objectives. Translate the needs into clear, concise, and testable Technical Specifications (user stories, use cases, process flows) and maintain requirements traceability throughout the entire project lifecycle.
• Collaborate with product analysts, developers, and QA teams to ensure requirements/specs are accurately implemented, supporting activities like backlog grooming, sprint planning, and prioritization by clarifying requirements, managing changes, and resolving gaps during development.
• Act as a liaison between Product, business units and IT teams, providing regular updates on requirements status, risks, and dependencies; manage stakeholder expectations and ensure alignment on scope and priorities by facilitating review sessions, demos, and feedback loops.
• Support project and enhancement intake processes, ensuring requests are fully documented and aligned with business objectives; assist in effort estimation, including coordination of IT and business inputs (e.g., development, QA, UAT); contribute to prioritization efforts using frameworks such as t‑shirt sizing and business value scoring; ensure compliance with governance standards, documentation requirements, and approval workflows.
• Develop and execute Quality Assurance Testing (QA) plans and test cases, coordinating QA activities with product and IT teams to validate that solutions meet defined requirements and business objectives; document and track defects, enhancements, and resolutions.
• Drive efficiency and standardization by identifying process improvements, maintaining documentation and knowledge bases, promoting requirements management best practices, and optimizing tools like Asana or Azure Dev Ops.
• Other duties may be assigned at any time.

• Education:
  
  Bachelor’s degree in Business, Information Technology, or a related field (Equivalent experience considered).
• Experience:
  
  3–7 years as a Business Analyst or in a comparable role.
• Proven experience in requirements gathering and analysis, documentation and process mapping, stakeholder engagement and facilitation.
• Working knowledge of Agile, Scrum, or Waterfall methodologies.
• Proficiency with project and requirements‑tracking tools, including Asana, Azure Dev Ops, and comparable platforms.

• Professional certifications such as CBAP (Certified Business Analysis Professional), CCBA (Certification of Capability in Business Analysis), Agile/Scrum certifications.
• Experience working in regulated environments (e.g., SOX compliance).
• Knowledge of SDLC, IT governance frameworks.
• Experience supporting project intake, evaluation, and prioritization processes.

• Strong analytical thinking and structured problem‑solving abilities.
• Excellent written and verbal communication skills.
• Effective stakeholder management and facilitation capabilities.
• High attention to detail and commitment to producing quality documentation.
• Adaptability, strong organizational skills, and the ability to manage multiple priorities.
• A process improvement mindset, with the ability to identify opportunities and recommend enhancements.
• Ability to perform the primary responsibilities of the role, with or without reasonable accommodation.

Nodak Insurance Company complies fully with all federal, state, and local employment laws and shall provide equal employment and advancement opportunities for all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, the presence of any mental or physical disability, status with regard to public assistance or marriage, or any other category protected by local, state, or federal law.