Customer-Focused Technical Support & Implementation Specialist

A technology solutions provider is seeking a Technical Support Specialist to serve as a liaison between operations and customers. Responsibilities include consulting with users to resolve hardware and software issues, providing technical support via telephone and email, and maintaining customer documentation. The ideal candidate will have an Associate’s degree, strong communication skills, and the ability to work collaboratively to improve client support.

Experience in technical support is preferred, and proficiency in Excel, Outlook, and Word is required.
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