IT Sr EDI Administrator

Job Summary

Supports the day‑to‑day operations of the IT Operations Team by administering company EDI systems. Provides technical leadership, plans, analyzes, configures, tunes, and troubleshoots EDI systems, installs, upgrades, and maintains EDI systems, develops and maintains technical documentation for process flow, troubleshooting, monitoring capacity, performance, and related disaster recovery procedures. Monitors and troubleshoots EDI transactions in SAP and in the EDI system, and recommends remedies.

• Provides day‑to‑day technical leadership for the IT Operations Team with an emphasis on continued growth, maintenance, and operation of our EDI technologies.
• Plans, analyzes, configures, tunes, and troubleshoots EDI systems.
• Installs, upgrades, and maintains EDI systems.
• Interfaces with the full cycle of EDI projects, including customer/vendor contact, working with IT Applications to define requirements, creation and testing of EDI maps, and ongoing support.
• Develops and maintains technical documentation for EDI process flow, troubleshooting and problem resolution, monitoring capacity and performance, and related disaster recovery procedures.
• Leads and supports IT projects defined by supervisor and IT Project Management team.
• Recommends and applies technical changes to the environment using a structured approach that minimizes risk and achieves high reliability, availability, and performance of the EDI systems.
• Designs, develops and implements plans for trading electronic documents via the most efficient and economical methods available.
• Sets up new trading partners, develops mappings, reviews error lists, and enhances the EDI platform.
• Monitors and troubleshoots EDI transactions in SAP and the EDI system, and recommends remedies to eliminate recurring errors.
• Works with end users and other team members to provide production support and issue resolution.
• Develops and follows checklist procedures for proactive monitoring.
• Leads resolution of incident tickets, including complex troubleshooting across all managed systems.
• Resolves system problems through research and collaboration with other IT teams and applies the appropriate course of action.
• Develops and maintains effective working relationships with customers, vendors, and others; promotes and maintains the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise.
• Supports technologies including the Seeburger Business Integration System, SAP ECC system, other middleware systems, and other software infrastructure systems.

• Four-year degree in computer science, information systems, or management information systems, or equivalent work experience.
• 3+ years’ experience working with EDI applications and specifically with SAP backend system.
• Knowledge of EDI terminology and X12 and/or XML standard formatting languages.
• Experience in process design is helpful.
• Knowledge of EDI communication methods such as AS2, FTP, etc.

• Strong prioritization and problem‑solving skills.
• Excellent interpersonal, written, verbal, and reading communication skills.
• Ability to effectively plan and organize.
• Strong collaboration skills.
• Excellent customer service skills, including competence, accuracy, responsiveness, and engagement.

Health, Dental, and Vision Benefits;
Accident, Critical Illness, Hospital Indemnity; FSA & HSA;
Employee Stock Ownership Plan (ESOP);
Disability Benefits; 401(k) Retirement Plan;
Life Insurance;
Employee Assistance Program;
Paid Holidays;
Paid Volunteer Time;
Personal Leave;
Bonuses.

• Criminal background check (required for all positions).
• Motor Vehicle Record (MVR) check (required for positions involving driving).
• Drug testing.

Border States is an equal opportunity employer. We value diversity and provide opportunities for all employee‑owners.