Senior Director IT Business

Senior Director, IT Business Applications

In this role, you will have the opportunity to:

• Define and own the enterprise platform vision and strategy aligned to business objectives and the desired end‑to‑end customer and operator experience.
• Provide executive leadership for enterprise platform portfolios, ensuring platforms evolve as cohesive, integrated capabilities rather than isolated systems.
• Establish clear accountability for platform outcomes, including experience quality, operational efficiency, scalability, and business value.
• Drive experience‑led platform design with technology decisions guided by customer, employee, and operator needs.
• Partner with business and IT leadership to translate strategy into platform roadmaps and investment priorities.
• Ensure platforms are architected for integration, data flow, security, and resilience to enable seamless cross‑domain experiences.
• Champion standardization, governance, and investment discipline to balance reuse, flexibility, speed, control, innovation, and long‑term enterprise agility.

The essential requirements of the job include:

• Bachelor's degree in Information Systems, Engineering, Business, or a related discipline; advanced degree preferred.
• 15+ years of experience in enterprise technology leadership roles, including responsibility for large‑scale platform or application portfolios.
• Demonstrated experience defining and leading enterprise platform strategies that deliver measurable business and experience outcomes.
• Proven ability to drive experience‑centric design across technology platforms (customer, employee, and/or operator experience).
• Strong background in enterprise architecture, platform integration, and operating model design.
• Experience partnering with senior business leaders to align technology strategy with business and customer objectives.
• Demonstrated executive leadership capability, influencing across functions and leading senior leaders through transformation.

• Ability to travel 25%‑50% globally per business needs.

It would be a plus if you also possess previous experience in:

• Leading enterprise platform transformation or modernization initiatives.
• Exposure to complex, global, or regulated enterprise environments.
• Experience establishing product‑ or platform‑centric operating models.