IT Systems Administrator

Overview

The IT Systems Administrator is responsible for supporting and improving the organization’s technology systems, with a focus on infrastructure, connectivity, security, and system performance. This role ensures that systems across engineering, production, service, and business operations are reliable, secure, and scalable.

This is a hands-on, systems-focused role that works collaboratively across departments to support team members, maintain operational continuity, and implement improvements that enhance efficiency and support business growth.

• Install, configure, and maintain servers, workstations, and enterprise systems across office and production environments.
• Manage on-premises and cloud infrastructure (e.g., Microsoft 365, Azure) and ensure system performance and uptime.
• Support and optimize engineering and business software platforms.

• Maintain reliable connectivity across office, shop floor, and remote/service locations.
• Configure and support networks, wireless systems, VPNs, and firewalls.
• Ensure secure and stable access for remote users and field-based team members.
• Provide technical support and troubleshoot system and user issues across departments.
• Manage user accounts, permissions, and device setup, including onboarding of new team members.
• Support laptops, mobile devices, and tools used in office and field environments.

• Implement cybersecurity practices, including patching, endpoint protection, and access controls.
• Maintain backup systems and support disaster recovery planning.
• Ensure secure data management and support compliance with security expectations.

• Identify opportunities to improve systems, automation, and workflows as the company grows.
• Support implementation of business systems (ERP, CRM, service tools).
• Develop and implement business intelligence reporting and dashboards, and support solutions using Microsoft Power Platform (Power BI, Power Apps, etc.).
• Maintain documentation, processes, and asset tracking to support scalability.

This role is suited for someone who enjoys working with systems, infrastructure, and technology to support and improve business operations. You will partner across engineering, production, service, and business teams to ensure systems are reliable, secure, and effective.

We’re looking for a team member who takes ownership, identifies opportunities for improvement, and follows through with practical solutions. The ideal candidate is detail-oriented, adaptable, and comfortable working in a hands-on environment.

This position is best suited for someone who can balance day-to-day system support with long-term improvements and is motivated to help the organization operate more efficiently as it continues to grow.

• Associate or bachelor’s degree in computer science, information technology, or related field, or equivalent work experience.
• 3+ years of experience in systems administration or a similar role.
• Strong knowledge of Windows environments (server and desktop);
  Linux experience is a plus.
• Experience with Active Directory, Microsoft 365, and endpoint management tools.
• Familiarity with cloud platforms such as Azure or similar systems.
• Understanding of networking fundamentals, including switching, routing, firewalls, and VPNs.
• Experience supporting engineering or manufacturing systems is a plus.
• Exposure to ERP or other business system implementations preferred.
• Strong critical thinking and problem-solving skills.
• Strong interpersonal skills with the ability to communicate technical concepts to non-technical team members.
• Self-motivated with the ability to work independently and adapt in a growing environment.

This role plays a critical part in supporting how Red E operates today and how it will scale in the future. The IT Systems Administrator ensures that systems used across engineering, production, and service teams are reliable, secure, and efficient.

By maintaining infrastructure and supporting system improvements, this role helps reduce downtime, improve productivity, and enable team…