Learning Systems Lead

The Opportunity :

As the Learning Systems Lead, you will serve as the primary functional contact for our learning platforms—including Workday Learning, Degreed, skills platforms, content providers, and internal tools. You will help teams navigate platform capabilities, resolve operational issues, and translate business needs into platform aligned solutions that improve the learner experience and operational efficiency.

You will support the execution of the learning systems strategy defined by the Senior Manager of Learning Systems and Analytics, working closely with IT, vendors, L & D teams, and the Learning Analytics and Insights Lead. This role is ideal for someone experience d in complex learning ecosystems who brings strong problem-solving skills , cross team coordination, and a product minded, innovation-oriented approach.

How You’ll Contribute:

Serve as the functional point of contact for learning platforms and promote consistent usage across teams.

Help teams understand platform capabilities, constraints, and solution paths that align with business needs.

Lead functional troubleshooting, identify root causes, and partner with IT and vendors to resolve issues efficiently.

Stay informed about platform updates and communicate relevant changes to stakeholders in clear, practical terms.

Support a cohesive experience across platforms and reduce fragmentation within the learning ecosystem.

Improve usability by strengthening organization, accessibility, and workflow clarity across tools.

Drive adoption by identifying friction points and helping teams embed learning into natural moments of need.

Use platform usage, e nga gement trends, and operational data to validate issues and prioritize improvements.

Partner with the Learning Analytics & Insights Lead to ensure platforms support accurate and meaningful measurement.

Translate insights into platform enhancements that enable better learner outcomes and team efficiency.

Identify opportunities to enhance platform performance and alignment with business goals.

Apply AI fluency to improve workflows, search, personalization, and automation across the ecosystem.

Stay informed about vendor roadmaps and evolving capabilities, recommending new features based on impact.

Contribute to continuous discovery by gathering feedback, assessing needs, and shaping iterative improvements.

Ensure learning platforms operate cohesively as part of an integrated ecosystem, coordinating with IT and vendors to support interoperability and seamless user experience s.Lead cross team initiatives in a matrixed environment involving content teams, HR Tech, IT, data teams, skills partners, and vendors.

Facilitate alignment during platform updates, pilots, and releases.

Translate business needs into clear functional requirements that support develop ment and enhancement work.

Support the develop ment of requirements for new features, integrations, and improvements.

Lead UAT planning and execution, including test scenarios, defect tracking, and release validation.

Ensure new capabilities are ready for operational adoption and well understood by platform users.

Join us. The world can't wait.

You Have:5+ years of experience working with enterprise learning platforms in complex, multisystem ecosystems

Experience configuring, administering, or supporting HR technologies such as LMS or LXPExperience working with IT and vendors to translate business needs into functional requirements

Experience with project management, product management, and change management supporting technology initiatives

Experience with AI, including applying AI capabilities to enhance workflows or user experience

Ability to diagnose platform issues

Ability to use data to inform decisions and understand platform performance

Ability to lead cross-team initiatives without formal authority HS diploma or GEDNice If You Have:

Experience with Workday Learning or Degreed LXPExperience with content governance or skills frameworks

Experience supporting training or communication related to platform rollouts

Knowledge of SCORM / xAPI behaviors

Possession of excellent verbal and written communication skills

Possession of strong problem-solving skills

Compens…