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Help Desk Manager: Lead, Automate & Elevate IT Support

Job in Fargo, Cass County, North Dakota, 58126, USA
Listing for: DSG Supply
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

DSG Supply is seeking a Help Desk Manager to lead the help desk, provide end-user support, and drive improvements in IT service delivery across the organization. The role combines people leadership with hands-on technical guidance, focusing on Microsoft 365 administration, identity and access management, and secure, reliable technology support for employee owners.

You will modernize operations with automation, AI-enabled tools, self-service options, and strong KPI reporting to align with DSG’s

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