Sr Manager IT Infrastructure

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Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Fargo, ND Charlotte, NC, Minneapolis, MN, Denver, CO or Chicago, IL

Final date to receive applications:
September 23, 2026

Please note that the position may be filled before or after the listed Final date to receive applications. Applications will only be accepted while the posting remains active.

Pay Range: $ - $ annually

* Individual compensation is determined based on several factors, including job-related skills and qualifications, education, relevant experience, work location, internal equity considerations, and the overall responsibilities of the position.

The Senior Manager, IT Infrastructure is responsible for leading the delivery, reliability, scalability, and modernization of enterprise infrastructure platforms and services. This role leads infrastructure engineering and technical teams, drives lifecycle and resiliency improvements, and ensures infrastructure initiatives align with IT strategy and business priorities.
This position ensures core infrastructure technologies are secure, reliable, scalable, and aligned with business needs. The Senior Manager partners directly with the Senior Manager, IT Operations, along with Security, Architecture, business stakeholders, and vendor partners, to coordinate operational readiness, service performance, incident response, and continuous improvement while developing a high-performing IT Infrastructure team.

Essential Functions

• Leads managers and teams responsible for infrastructure engineering, network services, cloud platforms, and core infrastructure technologies.
• Provides leadership, coaching, performance management, succession planning, and professional development for managers, supervisors, and individual contributors.
• Communicates priorities, expectations, and operational performance effectively across IT teams, leadership, and business stakeholders.
• Oversees the architecture, engineering, lifecycle, availability, performance, and continuous improvement of enterprise infrastructure platforms and services.
• Ensures the reliability, scalability, security, and effective delivery of core infrastructure services.
• Provides leadership oversight for identity and access management, including governance, authentication, privileged access, directory services, and related operational controls.
• Defines and maintains infrastructure standards, architecture patterns, lifecycle practices, technical controls, and supporting documentation.
• Leads infrastructure lifecycle management activities, including maintenance, upgrades, patching, modernization, asset management, and technical debt reduction.
• Partners with Architecture, Security, and other IT teams.
• Partners directly with the Senior Manager, IT Operations to align infrastructure engineering with IT Service Management practices.
• Uses infrastructure health, capacity, reliability, and lifecycle metrics to identify risk, guide investment, and drive continuous improvement in partnership with IT Operations.
• Supports enterprise resilience, disaster recovery, and operational recovery objectives.
• Partners with Security, Business Continuity, Architecture, and business stakeholders to support enterprise incident response, disaster recovery, and business continuity programs.
• Provides infrastructure leadership and technical readiness for recovery planning, disaster recovery exercises, cyber incident simulations, and business continuity testing in coordination with IT Operations and other enterprise…