Commercial Lines Account Manager

Take ownership of a book of business. Build relationships. Make an impact.

If you know commercial insurance, understand what it takes to retain clients, and enjoy being the person who makes sure nothing falls through the cracks, this could be the opportunity you're looking for.

We are seeking a Commercial Lines Account Manager to join a growing insurance team in Fargo.

You'll manage and service an established portfolio of commercial accounts while working directly with clients, carriers, producers, and internal partners. From new business and quoting through renewals and ongoing service, you'll play an important role in keeping accounts moving and clients confident in their coverage.

This is a hands-on account management role for an experienced insurance professional who wants real ownership and the opportunity to make a difference.

Take responsibility for assigned commercial accounts and help drive strong retention through proactive, responsive service.

Coordinate renewal activity, gather information, obtain quotes, review carrier proposals, and prepare accurate client documentation.

Communicate directly with insurance carriers to obtain quotes, process changes, and resolve service issues.

Review policies, endorsements, audits, invoices, and other account documentation to ensure accuracy and timely completion.

Respond to questions, coordinate requests, and serve as a dependable resource throughout the policy lifecycle.

Maintain accurate client and policy information in the agency management system and stay on top of deadlines, follow-ups, and account activity.

• 3–5 years of experience in commercial insurance servicing or account management
• Experience managing a commercial book of business and contributing to retention
• Active Property & Casualty license
• Strong understanding of commercial insurance operations
• Excellent written and verbal communication skills
• Strong attention to detail and follow-through
• Ability to prioritize and manage a high volume of work
• College degree or equivalent work experience

You’ll be part of a growing organization where strong relationships, integrity, and exceptional service are at the heart of the business.

The Insurance team combines a personal, community-focused approach with the resources and stability of an established organization.

You’ll work alongside people who value:

• Strong client relationships
• Integrity and accountability
• Teamwork
• Professional growth
• Work-life balance

• Health, dental, vision, and life insurance
• Health Savings Account
• 401(k) and profit-sharing opportunities
• Annual incentive compensation program for benefit-eligible employees
• Paid vacation and holidays
• Supportive, collaborative team environment
• Work-life balance

Our client is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.