Distribution Services - Logistics Coordinator

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in:
Fargo, ND Final date to receive applications:
July 9, 2026 Please note that the position may be filled before or after the listed Final date to receive applications. Applications will only be accepted while the posting remains active.

Job Summary The Distribution Service - Logistics Coordinator supports the daily operations of the team by analyzing inventory reports, coordinating returns, resolving invoice and receiving discrepancies, and providing exceptional customer service. This role plays a key part in ensuring accurate inventory management, effective vendor communication, and timely resolution of freight and receiving issues. Responsibilities Essential Functions
* Reviews incoming damage and shortages to identify packaging or handling issues, escalates concerns requiring corrective action, and monitors trends to develop and implement solutions.
* Works collaboratively with branches, vendors and freight carriers to resolve related issues, including the filing and management of freight claims.
* Reviewing inventory movement reports including batching, serial numbers, stock locations, and other inventory management reporting.
* Coordinates the return of the damaged or defective material to the carrier or vendor, as well as quarterly and annual stock returns.
* Investigates and resolves receiving discrepancies to identify and resolve variances between receiving and invoice quantities.
* Provides responsive customer service to logistics inquiries and requests coming through phone calls, e-mails, instant messages, and other forms of communication.
* Maintains strong, collaborative relationships with internal and external stakeholders.
* Delivers proactive and responsive support to branch staff related to logistics-related needs. Non-essential Functions
* Supports special project roll out, support and maintenance which includes, but is not limited to, new SAP projects, assisting other departments as needed.
* Performs other duties as assigned by supervisor or designate. Qualifications
* Associates business/trade degree or equivalent work experience required.
* Strong knowledge of electrical and/or communications products and vendors, industry experience and market knowledge and/or comparable education or experience preferred.
* Knowledge of material movements in SAP, reviewing PO history, and reviewing material history.
* Working knowledge of PC Windows and Microsoft Office (Word, Excel, and Power Point) internet, email, required; and SAP software preferred.

Skills and Abilities

* Excellent customer service skills include being competent, accurate, responsive and engaged.
* Possess a good understanding of all warehouse processes, including receiving, put away, bin maintenance and shipping.
* Excellent interpersonal communication (reading, writing and speaking in English) and customer service skills.
* Ability to plan, organize and use independent judgment.

Physical Requirements Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%
* Lift from Waist: * < than 10 lbs.

- Not at all
* 10 to 25 lbs.

- Not at all
* 26 to 50 lbs.

- Not at all
* 51 to 75 lbs.

- Not at all
* 75 to 100 lbs.

- Not at all
* 100+ lbs.

- Not at all
* Lift from Floor: * < than 10 lbs.

- Frequently
* 10 to 25 lbs.

- Not at all
* 26 to 50 lbs.

- Not at all
* 51 to 75 lbs.

- Not at all
* 75 to 100 lbs.

- Not at all
* 100+ lbs.

- Not at all
* Carried for Distance: * < than 10 lbs.

- Not at all
* 10 to 25 lbs.

- Not at all
* 26 to 50 lbs.

- Not at all
* 51 to 75 lbs.

- Not at all
* 75 to 100 lbs.

- Not at all
* 100+ lbs.

- Not at all Physical Activity Frequency at which you would do the following in a typical day:
* Sitting (a continuous period of being seated) - Frequently
* Standing (for sustained periods of time) - Occasionally
* Walking (moving about on foot to accomplish tasks) - Occasionally
* Bending/stooping (downward…