Location Manager - Fargo, ND

Lead a high-performing team. Build customer loyalty. Drive success in a fast-paced auto service environment.

Are you a hands-on leader who thrives in a customer-facing, fast-moving automotive setting? We're hiring a Location Operations Manager to oversee daily operations at a busy automotive & tire service center in Fargo, ND.

This role is perfect for someone who loves developing people, improving the customer experience, and running a smooth, profitable operation.

• Oversee all daily operations for an automotive & tire service center
• Lead, coach, train, and motivate a team of sales and service professionals
• Provide exceptional customer service - greeting customers, advising on tire and service options, and resolving concerns
• Support sales goals by monitoring margins, reviewing daily numbers, and encouraging cross-selling of tires and auto services
• Manage inventory levels, including tire and repair-related products
• Ensure safety compliance, proper equipment maintenance, and adherence to company policies
• Handle scheduling, payroll approvals, cash handling, and daily opening/closing duties
• Conduct weekly team meetings and collaborate with corporate leadership on location performance
• Maintain a clean, organized, and professional showroom and waiting area
• Assist with hands-on tasks as needed to support team operations
• Promote customer retention by building strong relationships and ensuring quality service

• 3+ years of leadership/management experience, preferably in automotive, retail, or service-based environments
• Strong customer service skills with the ability to advise on tire and automotive service needs
• A confident leader with excellent coaching, communication, and team-building abilities
• Skilled at multitasking, prioritizing, and working in a busy service environment
• Proficient with Microsoft Office; experience with POS/CRM systems is helpful
• Strong organizational and analytical abilities
• Able to lift up to 50 lbs occasionally and stand for extended periods
• Valid driver’s license and ability to pass an MVR check
• Open to occasional travel, community events, and some weekend participation

• $65,000 - $85,000 base salary
• Annual bonus potential
• Full-time schedule:
  Monday-Friday, 7:30 AM-5:30 PM (occasional weekends)
• Robust company culture built on teamwork, integrity, and outstanding customer service
• Opportunity to lead a high-visibility location with strong community presence
• Room for career growth within a stable, well-established organization