Director of Operations & Integrator

Accepting applications through March 1st.

Send a resume and cover letter to Simone (Linkedin applications will NOT be considered)

Position:
Full-Time

Compensation: $75,000 - $105,000 depending on experience

** The stated salary range is designed to accommodate candidates of diverse backgrounds and experience levels.**

• Health insurance - 100% coverage for employee
• Downtown parking pass
• Unlimited PTO policy
• SS Contribution

Work Location:

Folkways Headquarters, Downtown Fargo - In Office

Reports to:

Executive Director

Folkways is hiring a senior operations leader to serve as the organization’s integrator and second-in-command, translating vision into execution and building the internal systems that allow our mission to scale.

The Director of Operations and Integrator at Folkways plays a critical role in translating the organization’s mission into effective operational execution. This position also serves as the Folkways Integrator under the Entrepreneurial Operating Systems framework.

Folkways’ mission is to create experiences where you belong. We envisions our community with the highest level of community participation and the lowest rates of suicide, loneliness, and isolation in the nation. Our programs include Red River Market, Night Bazaar, Christkindlmarkt, Sunset on the Riverfront, Campus

FM, and public art projects. Our impact areas include Combatting Isolation and Loneliness, Intergenerational Experiences, Workforce Retention and Recruitment, Access to Arts, Small Business, and Food Access.

• Community Ownership:
  We believe in the power of collective stewardship, where everyone plays a role in creating the community where they want to live.
• Creative Activation:
  We spark imaginations and ignite passions, transforming dreams into vivid realities.
• Radical Inclusivity:
  We go beyond accepting differences and work together to create a society where everyone can contribute.
• Whimsical Intentionality:
  We blend play with purpose, crafting experiences that delight and inspire people of all ages.

Folkways is seeking an experienced, steady, and highly capable Director of Operations & Integrator to serve as the organization’s primary operational leader. This role is a senior leadership position, working directly under the Executive Director to ensure that vision is translated into clear priorities, strong systems, and consistent execution. This position manages the Director of Communications and Development and the Experience Operations team.

This role acts as the connective tissue between strategy and action. It is responsible for keeping the organization aligned, unblocked, and moving forward, while directly managing the Experience Operations team that delivers Folkways’ programs, events, and venue-based work.

The Director of Operations & Integrator is a people manager, systems owner, and operational decision-maker who brings calm under pressure, direct communication, and strong follow-through.

• Serves as the primary operational leader of the organization, reporting to the Executive Director
• Acts as a strategic partner and thought partner to leadership, including serving as a constructive devil’s advocate
• Translates organizational vision into executable plans, timelines, and priorities

Provides oversight, structure, and accountability across experience operations and core systems

Participates in executive leadership, quarterly planning, and EOS annual planning

• Maintain and operate the EOS framework across the organization by developing and managing company Rocks, Scorecard, and leading L10 meetings
• Drive organizational tempo and ensure priorities move across the finish line

• Manage the Experience Operations team, serve as final decision-maker for programming and execution, and ensure successful delivery of key events on time and within scope

• Develop annual budgets for the organization
• Maintain oversight of a ~$1.2M organizational budget by monitoring P&L performance and ensure cost control across departments
• Flag…