Nurse Navigator Rn

Job Details

Location: Fargo, ND 58104
Position Type: Full Time
Salary: $34.67 - $52.01 per year
Shift: Day
Job Category: Health Care

At HIA Hospice, we believe hospice care is sacred work. We are seeking a compassionate, clinically experienced professional who thrives in both patient‑centered care and relationship‑building. In this unique hybrid role, you’ll combine your clinical expertise as a nurse with your passion for education, outreach, and advocacy—helping patients access the care they deserve while guiding providers and families through the hospice journey.

As a Hospice RN Care Consultant, you will serve as a trusted clinical advisor and community liaison, working across healthcare settings to identify patients appropriate for hospice care, educate providers and partners on hospice services and benefits, coordinate seamless transitions into care, and build strong, lasting referral relationships. This role combines clinical navigation and outreach strategy, ideal for an RN who enjoys both care coordination and community engagement.

• Guide providers and families in understanding hospice eligibility and care options
• Facilitate hospital referrals, admissions, and care transitions
• Coordinate with clinical and admissions teams to ensure timely patient access
• Support documentation and assist with physician orders for admission
• Provide in‑services, presentations, and one‑on‑one education to healthcare partners
• Promote understanding of hospice philosophy, benefits, and services
• Provide education and training to internal team members and partner facility staff to promote collaboration, strengthen clinical best practices, and ensure consistent, high‑quality care delivery across the continuum
• Serve as a subject matter expert in end‑of‑life care
• Develop and maintain strong referral partnerships with physicians, hospitals, and community organizations
• Execute a strategic territory plan to grow hospice awareness and appropriate referrals
• Analyze referral trends and adjust outreach efforts
• Represent HIA Health at events, health fairs, and professional meetings
• Serve as a visible, trusted presence throughout the healthcare community

In addition to the functions above, you will collaborate closely with marketing, education, and clinical teams to align outreach initiatives and internal communications.

We offer a robust benefits package for qualifying full‑time employees, including health, dental, and vision insurance; life insurance; a 401(k) retirement plan; short‑term and long‑term disability; and a generous time‑off package.

We have a Drug‑Free Workplace Policy. A drug screen and pre‑employment background screening are required as a condition of employment.

Starting at $34.67 per hour, based on experience.

All employees support the mission, vision, and values through quality patient care, professional competence, collaboration, communication, innovation, accountability, and ownership.

• Honor – We accept the honor of service to hospice patients, families, and communities.
• Excellence – We strive for excellence in all our work.
• Attitude – We choose a positive attitude at work.
• Respect – We treat people with the same respect we wish to be given.
• Teamwork – We value everyone’s contribution in the delivery of care and stewardship of resources.

• Active Registered Nurse (RN) license in North Dakota and Minnesota
• 3–5+ years of nursing experience (hospice, palliative care, or long‑term care preferred)
• Valid driver’s license and ability to travel locally
• Experience in hospice, home care, or end‑of‑life care
• Background in outreach, education, or healthcare marketing
• Strong public speaking and relationship‑building skills