Cafe Associate
Listed on 2026-02-21
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Retail
Retail Associate/ Customer Service, Customer Service Rep, General Retail
Scheels Home & Hardware
3202 13th Ave S.
Fargo, ND 58103, USA
DescriptionSCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
ResponsibilitiesPerform all Cafe/Bistro functions, which may include sandwich, soup and salad preparation. operation of panini grill and other duties as assigned per Supervisor
Follow all food safety guidelines by State and Local Ordinances
Ensure all products are received and stored according to Standard Operating Guidelines
Assist in training all new associates using kitchen tools, mentor checklists and Standard Operating Guidelines
Ensure cash control and till management is followed according to Scheels Cashier Guidelines
Manage and support side work, daily and detail cleaning schedules, opening and closing procedures
Maintain working knowledge of Café recipes and prepared foods
Maintain an orderly and exceptionally clean appearance of personal work space and surrounding areas
Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurements, volume and distance
Ability to work assigned schedule which may include varied hours
Prepare many differenttypes of food, drinks and ingredients
RequirementsCustomer Service
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Demonstrate pride and ownership of their work while meeting expected deadlines
Education & ExperienceThe ideal candidate will have a high school education; or up to one month related experience or training; or equivalent combination of education and experience
Physical Requirements /Lifting RequirementsPlease be aware that our food may contain or come in contact with common allergens such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, and other potential allergens.
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
EQUAL EMPLOYMENT OPPORTUNITYScheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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