Retail Shift Lead

Shift Lead — Legacy Toys

At Legacy Toys, we believe shopping for toys should be as fun as playing with them. As a Shift Lead, you keep the energy up, the floor running smoothly, and the team on track, especially when the manager steps away. You are a natural leader who still loves being on the floor with customers and ready to take the next step in your retail career.

This role bridges associate and management, making it a great opportunity for someone who wants more responsibility without jumping straight into full management.

• Open and/or close the store, following all procedures accurately
• Lead the floor during your shift — keeping the team focused, supported, and on task
• Step in as the point person for customer concerns and questions
• Handle cash, registers, and end-of-day reconciliation
• Keep the store stocked, clean, and shoppable throughout your shift
• Assist with receiving orders, transfers, and special orders as needed
• Communicate team updates, issues, and wins to the ASM or Store Manager
• Support training of new Sales Associates
• Attend team meetings and contribute ideas
• Make someone's day a little brighter

• Prior retail experience required; supervisory experience is a plus
• Someone a team naturally looks to for direction — calm, reliable, and positive
• Strong communicator with customers and colleagues alike
• Comfortable handling opening/closing procedures and cash responsibilities
• Flexible availability including evenings and weekends
• A problem-solver who handles the unexpected without rattling

• Legacy Bucks — quarterly store credit earned based on your hours
• Employee discount
• Flexible scheduling
• First look at new products and arrivals
• Staff Picks — your recommendations featured on the floor
• A clear path to grow into Assistant Store Manager