Call Center Outbound Business Account Representative

Why consider this job opportunity:

• Excellent benefits package including medical, dental, and vision plans starting on your first day
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement of up to $5,250 in the first year
• Advancement opportunities within a collaborative work environment
• Up to $75 a month towards cable and internet services
• Paid time off including vacation, holidays, and personal/sick days

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to connect with potential business customers and present communication packages
• Provide high‑level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
• Problem solve and encourage customers to commit to services

• A proactive approach to customer interactions
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• 3 to 6 months of related experience and/or training
• Associate's degree or higher preferred

• Experience in a sales or customer service role
• Strong problem‑solving skills
• Familiarity with Sales Force or similar CRM systems
• Excellent communication and interpersonal skills
• Ability to work in a fast‑paced environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.