Quotations Specialist - Waterworks

Overview

DSG is seeking a Waterworks Quotations Specialist in our Fargo, ND location. In this full-time, salaried position, work typically ranges between the hours of 7 am and 5 pm
, Monday through Friday, but may vary on occasion according to business needs. As a Quotations Specialist, you will be responsible for developing quotations for residential and commercial waterworks projects.

• Review bid reports, solicit sales team feedback, and elicit direct customer feedback to determine quotation opportunities.
• Develop estimates of material quantities and provide price quotations on industrial, commercial, and construction projects in a timely and professionally presented manner.
• Exchange project plans and specifications to perform takeoffs.
• Review specified products and determine availability, finding quote equivalent substitutes as necessary.
• Contact and negotiate with vendors for special terms and pricing for supplies and materials regarding quoted projects.
• Follow up with the Sales team and quoted customers to secure the sale of the project.
• Assist in the preparation and assembly of submittals for approval.
• Address all customer complaints and/or inquiries promptly to ensure equitable resolutions and maximize customer satisfaction.
• Write up the orders for customer materials, confirm delivery dates, and release orders to meet project requirements.
• Track, monitor, and maintain an orderly quotation file and record of jobs quoted.
• Provide technical support to fellow employee owners and customers.
• Other duties as assigned.

• A High School diploma or equivalent.
• Secondary or post-secondary coursework concentrated in a related field OR field experience and/or technical knowledge of waterworks products and application.
• A sales-oriented mindset and drive to succeed in a highly competitive market.
• A strong ability to communicate effectively orally, via phone, and in writing (email) with customers and vendors.
• Outstanding interpersonal and customer service skills.
• Organizational skills to plan and prioritize work effectively.
• An innate ability to flourish in a fast-paced work environment.
• Prior computer knowledge, experience, and skills.

• We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
• We offer competitive compensation packages based on your experience and potential.
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others.
• We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (FSA).
• Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• You will receive a discount on all DSG-supplied products.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.