Account Manager

E.W. Wylie, in business for over 85 years, is one of the largest transportation and logistics services providers in the United States. We’re a proud member of TFI International, the third-largest transportation and logistics services provider in North America, with revenues of more than $8 billion annually. We have locations throughout the United States, with our corporate headquarters located in Fargo, ND.

We’re an ever-growing organization seeking career-oriented individuals to join our team and drive our vision forward, moving America together. We offer transportation and logistics services across diverse industries, prioritizing long-term relationships with employees and customers.

Ideal candidates excel in written and verbal communication and thrive in fast-paced, complex environments. We offer competitive compensation and benefits to those eager to join a winning team and grow within an industry-leading organization.

• Freight Procurement Discover and book profitable freight within your zone to ensure high equipment utilization.
• Customer Engagement Develop strong relationships with customers to align expectations, address inquiries, solve problems, and identify opportunities for business expansion.
• Driver Collaboration Collaborate closely with drivers to create dispatch plans, answer questions, and ensure that they're equipped for success.
• Analyze and Review KPIs Understand and review relevant key performance indicators and market trends to develop strategies to increase the performance of and enhance your region's profitability.
• Business Development Identify new business opportunities by discovering and onboarding new customers as well as strengthening business relationships with current customers.
• Team Collaboration Effectively collaborate with internal teams to ensure high levels of communication and a seamless customer experience.
• Review and Negotiate Rates Review customer contracts to ensure that rates are accurate, competitive, and align with current market conditions.

• Adaptability Demonstrable ability to quickly adjust and adapt to evolving situations in a fast-paced dynamic environment, maintaining productivity and effectiveness.
• Sales Success Proven ability to drive profitability along with experience identifying and closing new business opportunities.
• Excellent Communication Strong communication skills to interact and develop strong relationships with customers, drivers, and internal teams.
• Time Management The ability to manage your time and effectively prioritize competing responsibilities in an environment with frequently shifting deadlines.
• Problem-Solving Demonstrated experience identifying, analyzing, and solving complex problems in a timely manner.

Associate's degree in logistics, business management, or a related field and at least one (1) years of experience in account management, sales, or a related field. An equivalent amount of education and experience may be considered.

• Leadership At least two (2) years of experience managing staff or team projects.

Bachelor's degree in logistics, business management, or a related field and at least three (3) years of experience in account management, sales, or a related field. An equivalent amount of education and experience may be considered.

• Transportation Experience At least one (1) year of experience in the transportation or logistics industries.

• Salary Pay will be decided based on experience.
• Schedule Full-Time;
  On-Site;
  Monday - Friday;
  Quarterly on-call responsibility.

• Comprehensive Coverage Medical, dental, and vision plans, along with an Employee Assistance Program that includes counseling and virtual therapy.
• Retirement and Savings 401(k) with up to 4% company match, plus Health Savings Account and Flexible Spending Account options.
• Life and Disability Insurance $50,000 in basic Life and AD&D coverage at no cost, plus options for supplemental life and income protection.
• Vacation and Sick Time Enjoy a competitive and progressive vacation policy, starting with two weeks annually, accrued from your first day. Additionally, receive 48 hours of paid sick leave each year.
• Paid Birthing Parent Leave We offer up to eight (8) weeks of partially paid leave for eligible birthing parents to support recovery and bonding.
• On-Site Gym Access to a gym with dumbbells, cable machine, yoga mats, and cardio equipment.