Sales Development Representative | Signs & Graphics

Sales Development Representative | Signs & Graphics

Pay: Starting at $23.00 per hour + Benefits

Location: Fargo, ND

Custom Graphics Inc. is looking for a Sales Development Representative to join our team in Fargo, ND.

This is an exciting opportunity for someone who enjoys working with customers, solving problems, and learning how products are created from concept to completion. You'll work directly with customers to understand their needs, prepare accurate quotes, coordinate projects with production, and help deliver solutions that make businesses stand out.

This role is ideal for someone with experience in customer service, inside sales, estimating, project coordination, or account support who wants to grow their career in sales. We’ll provide training on the technical side of signs, decals, wraps, and production processes.

• Build accurate quotes based on customer needs and project requirements
• Convert approved quotes into work orders and coordinate details with production
• Provide realistic timelines and communicate lead times clearly with customers
• Own customer projects from initial request through delivery
• Keep customers updated throughout the process
• Follow up after delivery to ensure satisfaction and build relationships
• Respond to incoming calls, emails, website inquiries, and walk-in customers
• Support the outside sales team and grow into advanced estimating responsibilities
• Maintain accurate records using quoting systems, spreadsheets, and email tools

• Starting pay of $23.00 per hour
• Health, dental, and vision insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) with company match
• Stable work with a family-owned company
• Opportunity for career growth into sales estimating and outside sales
• Supportive team environment where your ideas are valued
• Training and development opportunities

• Strong communication skills and enjoys working with people
• Comfortable speaking with customers by phone, email, and in person
• Organized and able to manage multiple quotes, projects, and priorities
• Strong attention to detail and follow-through
• Willingness to learn the technical side of signs, graphics, decals, and wraps
• Customer service, inside sales, estimating, project coordination, or related experience preferred
• Comfortable using computers, spreadsheets, email, and quoting/order entry systems
• Positive attitude and willingness to learn

• Full-time
• Monday-Friday
• In-person position

Fargo, ND

Candidates should be able to reliably commute to our Fargo location or relocate prior to starting employment.

Custom Graphics Inc. is a full-service sign and graphics company based in Fargo, ND. For more than 20 years, we have helped businesses create custom signage, graphics, banners, and branding solutions that make an impact.

Our team combines creativity, craftsmanship, and customer service to deliver high-quality solutions from design through installation. We are looking for motivated individuals who want to grow with a company that values teamwork, accountability, and doing great work.