Quotations Specialist - Gear

Quotations Specialist
- Gear

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Grand Forks, ND, or Fargo, ND.

The Quotations Specialist provides specialized knowledge and skills in quoting equipment and packages to customers. Performs takeoffs of bids and pricing functions. Proactively works with engineers and customers to meet their changing business needs and resolve issues. Owns the preparation of complete and accurate quotations for assigned projects from takeoff through customer submission. Develops quotations and requests bid and/or performance bonds for customers within company profit objectives and guidelines.

Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.

• Performs takeoffs of bids and pricing functions that could include products such as switchboards, panel boards, transformers, safety switches, motor control centers, variable frequency drives, switch gear, duct systems, and specialty equipment.
• Utilizes knowledge and experience to make judgment and discretionary decisions within established pricing guidelines, margin targets, and approval authority to determine what product specifications, applications, and pricing are necessary for a specific project.
• Independently completes and supports the quotation process for each assigned project.
• Provides customers with timely follows-up on specialized or technical inquiries and requests.
• Develops quotations and requests bids for customers within company profit objectives and guidelines, including coordinating vendor pricing, lead times, alternates, and compliance with project specifications.
• Provides consistent, responsive, quality service to our customers.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Coordinates with Border States staff to resolve customer billing issues resulting from errors in the quotations process, pricing, shipping, delivery, or other customer service/credit areas.
• Maintains an active log of wins/losses for project bids that includes vendors and contractors quoted.
• Identifies and recommends value engineering, alternate product, and expedited ship options to improve competitiveness and to meet project requirements.
• Evaluates bid scope, technical requirements, and commercial risk and escalates deviations from standards or unusual conditions as appropriate.

Minimum of a business or trade degree preferred or the equivalent in work experience. Minimum of 4 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and systems preferred. Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred. Ability to read, write, and speak in English preferred. Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, email, and SAP software preferred.

Prior experience working in switch gear manufacturer quotations software (i.e. Eaton Bid Manager) may be preferred.

Strong technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred. Technical ability to read blueprints and specifications. Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100% Lift from Waist: < than 10 lbs.

- Not at all 10 to 25 lbs.

- Not at all 26 to 50 lbs.

- Not at all 51 to 75 lbs.

- Not at all 75 to 100 lbs.

- Not at all 100+ lbs.

- Not at all Lift from Floor: < than 10 lbs.

- Frequently 10 to 25 lbs.

- Frequently 26 to 50 lbs.

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