Business Development Representative

POSITION SUMMARY: The Business Development Representative is primarily responsible for identifying, developing and increasing revenue and profitability with new and existing customers. As a business development representative, you will also be responsible for maintaining and strengthening client relationships and strategic partnerships to foster business growth. Additionally, you will drive the end-to-end sales process, collaborating closely with the sales team for seamless lead hand off and information sharing.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead Generation and Prospecting: Utilize cold-calling, and networking events to generate new sales leads and increase revenue.
• Customer Relationship Management: Cultivate strong client relationships through consistent communication, follow-ups, and fostering customer intimacy with potential and existing clients.
• Inbound and Internal Inquiry Response: Respond promptly and professionally to all inbound inquiries from internal and external sources to enhance responsiveness and customer satisfaction.
• Needs Assessment & Solution Development: Evaluate potential clients’ needs, budget, and decision-making processes; analyze customer use-cases and recommend tailored product solutions to maximize value.
• Opportunity Analysis & Revenue Maximization: Analyze all sales opportunities to maximize revenue with new and existing customers; proactively seek cross-sell and up-sell potential.
• Sales
  
  Collaboration:
  
  Work in partnership with the sales team to nurture leads, facilitate smooth lead hand-offs, and provide insights that help close deals efficiently.
• Sales Opportunity Tracking & Accountability: Track all sales opportunities, maintain accountability for progress through the sales pipeline, and ensure transparency in reporting to leadership.
• Market & Competitive Intelligence: Collect and analyze data on the company, competitors, pricing, products, and market trends; provide findings and actionable insights to leadership.
• Product Knowledge & Demonstration: Inform customers about new products, conduct product demonstrations as needed, and act as a subject matter resource.
• Quotation & Bidding: Oversee competitive bidding processes and follow up on quotations and proposals to customers for timely closure.
• Event & Trade Show Participation: Represent the company at trade shows and business development events; connect with customers, vendors, and company partners to grow the professional network.
• Interdepartmental
  
  Collaboration:
  
  Liaise with City Desk, Account Management, Warehouse, Purchasing, Operations, Accounting, and Marketing teams to ensure proper customer order fulfillment and support business objectives.
• Process Compliance & Safety: Uphold and champion company compliance and safety standards in all activities.
• Company Advocacy: Promote Tenet's Mission, Vision, Values, and Employee Operating Code at all times.
• Task Management: Efficiently manage multiple responsibilities, delegate tasks appropriately, and ensure deadlines are met.

REQUIRED

SKILLS AND ABILITIES:

• Relationship Building: Exceptional interpersonal skills to build, maintain, and strengthen productive relationships with internal teams, clients, and external partners.
• Business Development: Demonstrated success in lead generation, sales growth, negotiation, and revenue maximization with new and existing customers.
• Problem-Solving & Analytical Thinking: Strong analytical and negotiation skills for evaluating opportunities, providing product solutions, and supporting data-driven decision-making.
• Performance Monitoring: Experience in tracking sales opportunities, maintaining accountability throughout the pipeline, and driving continuous improvement.
• Communication
  
  Skills:
  
  Outstanding verbal, written, and interpersonal skills for effective interaction with customers, teammates, and leadership.
• Collaboration: Ability…