HVAC Controls - Senior Field Service Technician

HVAC Controls
- Senior Field Service Technician

As an HVAC Controls
- Senior Field Service Technician at Honeywell, you will play a critical role in delivering expert technical service and support to our customers. You will be responsible for troubleshooting, maintaining, and repairing complex building automation systems to ensure optimal performance and customer satisfaction. In this role, you will impact customer experience by ensuring reliable and efficient operation of building automation systems, contributing to energy efficiency, safety, and productivity for our clients.

• Perform installation, maintenance, and repair of Honeywell building automation systems and related equipment.
• Troubleshoot and resolve complex technical issues on‑site to minimize downtime and maximize system performance.
• Collaborate with internal teams and customers to provide technical support and ensure customer satisfaction.
• Document service activities and maintain accurate records of work performed.
• Support continuous improvement initiatives by providing feedback and suggestions based on field experience.

Travel is required, including overnight stays, within South Dakota and North Dakota. The schedule is Monday through Friday, 8:00 AM to 4:30 PM. A company vehicle, tools, phone, laptop, and expense card (for tools and PPE allowance) will be provided.

• Proven experience in field service or technical support roles related to building automation or similar systems.
• Strong knowledge of HVAC, control systems, and electrical troubleshooting techniques.
• Proficiency with diagnostic tools and software used in building automation system maintenance and repair.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Experience working with Honeywell building automation products and software is highly desirable.
• Willing to work independently and travel to customer sites (requiring overnight stays occasionally).
• Willing to work on a rotating emergency on‑call shift, including nights and weekends.

• Associate’s or Bachelor’s degree in Electrical Engineering, HVAC, or related technical field.
• N4 (Niagara) Certification preferred.
• 5+ years of experience in field service or technical roles within building automation or related industries.
• Strong problem‑solving skills and ability to work independently in a fast‑paced environment.
• Good organizational skills and attention to detail.
• Familiarity with safety standards and regulatory compliance in building systems.

• Competitive salary.
• Employer‑subsidized Medical, Dental, Vision, and Life Insurance.
• Short‑Term and Long‑Term Disability.
• 401(k) match.
• Flexible Spending Accounts and Health Savings Accounts.
• Employee Assistance Program and Educational Assistance.
• Parental Leave, Paid Time Off for vacation, personal business, sick time, and parental leave.
• 12 paid holidays.