PBV Rental Assistance Specialist

Manages a caseload of Project-Based Voucher (PBV) Special Purpose Vouchers (SPVs), including determinations of initial eligibility and re-certifications (annual, interim, and relocation), for assigned PBV developments and participants.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

• Ensures proper wait list referral and applicant selection procedures are followed and monitored.
• Conducts applicant eligibility briefings and determination of eligibility for the PBV Program and SPVs
• Conducts annual re-certifications for a caseload of eligible participants.
• Conducts interim re-certifications as needed and processes appropriate paperwork to adjust payments.
• Corresponds with tenants and landlords about changes in subsidy, giving appropriate notice of any Housing Assistance Payment (HAP) amount change or termination or any matter dictated by the Administrative Plan.
• Provides data entry into the appropriate computer systems; troubleshoots errors and makes corrections where appropriate.
• Ensures inspections of assisted units are completed in a timely manner as required by HUD.
• Performs tenant fraud recovery, including calculating subsidy over payments, and executing repayment agreements.
• Strives to maintain excellent client and landlord relations.
• Maintains complete and accurate tenant files, program files and other records.
• Complies with all program rules and other state and federal regulations.
• Conducts case management activities related to program applicants and tenants such as determinations of initial eligibility and re-certifications (annual, interim, and relocation), and file preparation and maintenance; moves among projects and to the Housing Choice Voucher Program as needed.
• Handles correspondence and interfaces directly with citizens, clients, vendors and staff regarding complaints, issues and concerns relative to PBV and SPV regulations.
• Maintains current and accurate knowledge and information concerning the program, attending training as necessary.
• Moves among programs and to the Housing Choice Voucher Program as needed.
• Responsible for developing and maintaining partnerships with supportive services providers and community stakeholders related to SPV programs, including correspondence ongoing communication,

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience:

• High school diploma or equivalent GED.
• Bachelor’s degree is preferred.
• Two or more years of experience in a federal, state or local housing program, other social service or subsidized housing program, or other position serving a low-income population is preferred.
• Housing Choice Voucher or Project-Based Voucher experience is highly preferred.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge, Skills, Abilities, and Competencies :

• Knowledge of Department of Housing and Urban Development (HUD) programs preferred.
• Ability to read and understand regulations, laws, agreements and organizational materials.
• Ability to handle private, personal information in a confidential manner in compliance with the Privacy Act of 1974 (5 U.S.C. 552a, as amended).
• Strong interpersonal skills.
• Excellent verbal and written communication skills.
• Builds and maintains positive relationships with internal and external constituents.
• Strong organizational skills.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Ability to exercise good judgment in evaluating complex situations.
• Ability to adjust to frequent procedural changes.
• Ability to interact appropriately with low-income individuals.
• Documents regularly, thoroughly, accurately, and completely.
• High level of detail and accuracy.
• Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
• Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

THDA offers an excellent benefits package: medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year. We also offer work-life balance opportunities through alternative work schedules, flexible schedules, and telecommuting